INTRODUCTION TO FISHERMAN’S FRIEND Manchester & Fleetwood 20th, 21st, 22nd March, 2013
Welcome to Manchester & The introduction to Fisherman’s Friend
Apology Ian Church, Ceuta, UK. Called to an urgent meeting Will join us later
Welcome Hold “introduction” meetings annually. This is not Product Manager “training”. Introduction to world of Fisherman’s Friend. Help put in perspective the way we work.
The Rules There are no “rules” - we / you make them. Questions are welcome - we want them. Comfort / smoke breaks & coffee at 3.00pm Telephones on silent. This is your meeting as much as ours.
AGENDA 20th -Afternoon:- Meeting in Hotel Evening:- Dinner 21st - Morning:- At LoF, Fleetwood Afternoon:- Visit Jacinta, Meeting in Hotel Evening:- Dinner in Manchester 22nd - Morning:- Meeting in Hotel
Request from the Hotel Dinner tonight - Chinese, city centre? (or in hotel?) meet at 7pm Thursday dinner - Indian, city centre? (or in hotel?) meet at 7pm Friday check out - Coffee time 10.30am Friday lunch - How many for buffet?
Who are we? Robert Woodhouse L.O.F. Geraint Jenkins Impex (30 second summary)
Who are we? Robert Woodhouse – L.O.F. (30 second summary)
Who are we? Geraint Jenkins - Impex (30 second summary)
Who are we? Geraint Jenkins - 18th year @ Fisherman’s Friend (previously 12 years Wrigley)
Who are we? Geraint Jenkins - Holland France Italy Belgium (Spain) (Portugal)
Who are we? Geraint Jenkins - Holland / France Italy / Belgium (Spain / Portugal) Martin – England / Ireland Development Markets Paul – Eastern Europe Middle East Africa (Esp & Por)
Who are we? Geraint Jenkins - PM introduction meetings Marketing Meetings Int. Account Co-ordination.
Who are we? Geraint Jenkins - Value Stream Mapping Integrated Business System
Objectives Objectives for the next few days?
Objectives Ours - 1. Provide relevant information. 2. Help you in your role. 3. Understand background. 4. Why we operate as we do. 5. Who to contact for key issues. 6. What can we do to help? 7. How to improve what we do?
Objectives Ours - 1. Provide relevant information. 2. Help you in your role. 3. Understand background. 4. Why we operate as we do. 5. Who to contact for key issues. 6. What can we do to help? 7. How to improve what we do? 8. Enjoy the 3 days!
Who are you / your objectives? Brief introduction - You / Company Country Role Competition Your objective(s)? (for this meeting) GJ make notes
This afternoon’s agenda 1) The story of Fisherman’s Friend (so far) 2) Ingredients 3) Terminology 4) Trademarks 5) Recalls & Traceability 6) Packaging Information 7) Production
The story so far….
FLEETWOOD MANCHESTER . .
FLEETWOOD MANCHESTER . . LONDON
FLEETWOOD MANCHESTER . . Basildon LONDON
FLEETWOOD . .
And famous for it’s fishermen, the “strong men” (The three day millionaires)
THE ORIGINS OF FISHERMAN’S FRIEND First formulated in 1865 by James Lofthouse For the local fishermen working in the North Atlantic fishing grounds Freezing conditions caused severe coughs, sore throats and nasal problems
ORIGINS OF FISHERMAN’S FRIEND FISHERMEN CAME TO THE PHARMACY FOR THESE, ASKING FOR PACKETS OF THEIR LITTLE “FRIENDS”, SOON THE LOZENGE BECAME KNOWN AS THE “FISHERMAN’S FRIEND”
Doreen and Tony Lofthouse At one of the early meetings with our partners