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Discover the essential Japanese terms and concepts that facilitate effective communication in business and cultural contexts. This program highlights the significance of politeness, harmony, and personal responsibility in Japanese society. Learn useful phrases such as "Hai" (Yes), "Iie" (No), and "Domo Arigato" (Thank You), along with business etiquette around greetings and interactions. Embrace cultural diversity and foster productivity by understanding the nuanced ways Japanese people express themselves, ensuring respectful and successful business relations.
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Common Useful and Business Terms Innatech Inc. Cultural Diversity Training Program
Importance of Proper Terminology • Harmony is a key value in all Japanese society • Politeness is emphasized from an early age • Personal responsibility is important to the Japanese • They present disagreeable facts in a gentle indirect manner • Harmony = Productivity to the Japanese business world
Useful Terms • Hai- Yes • Iie- No • Dozo-please • Domo Arigato-Thank You • Doitashimashitay-You’re Welcome
Useful Terms • O hi yogozaimas- Good Morning • Kon ban wa- Good Night • Jan Ay- Excuse Me • Gomennansa- See You Later
Business Terms • When handing out business cards • Watashi no namaewa Ewing desu • “My name is Ewing” • Hajimemashite • “Hello, I am please to make your acquaintance”
Business Terms • General Greetings • Ohayogozaimasu- “Good Morning” (before 10:00 a.m.) • Konnichiwa- “Good Day” (10:00 a.m. – 6:00 p.m.) • Kombanwa- “Good Evening” (after 6:00 p.m.) • Upon Parting • Domo arigato gozaimashita- “Thank You” (for the event that has just occurred) • Do not use Sayonara • It is more final • “Farewell”
Business Terms • Excuse Me • Sumimasen- “Excuse Me” • When leaving the table • Calling a waiter/waitress