Leadership, Motivation, and Problem Solving in Organizations Add graphics, other sub-categories, etc. to enhance this p

1. Leadership, Motivation, and Problem Solving in OrganizationsAdd graphics, other sub-categories, etc. to enhance this presentation.Chapter 6, Odgers & Keeling

2. Main Topics Effective Leadership Staff Motivation Power, Office Politics, and Motivation Decision Making and Problem Solving

3. Effective Leadership The Nature of Leadership Leadership Habits, Attitudes, and Styles Women as Leaders

4. The Nature of Leadership “Doing Things Right” or “Doing The Right Thing” Leadership Qualities

5. Leadership Habits, Attitudes, and Styles Habits Attitudes Styles

6. Leadership Habits Proactive Begin with the End in Mind First Things First Think Win-Win Listen First, Then Express Yourself Synergize Sharpen the Saw

7. Leadership Attitudes Theory X Theory Y Theory Z

8. Leadership Styles Autocratic Participative Task-Oriented People-Oriented

9. Women as Leaders Stereotypes Feminine Approach Masculine Approach Women Using Masculine

10. Staff Motivation Motivating Factors and Recognition Motivation and Maslow’s Need Theory Motivating Generation X Workers Motivating Older Workers Motivational Problems and Behaviors Job Satisfaction

11. Motivating Factors and Recognition External Motivating Factors Internal Motivating Factors Staff Recognition

12. Managing Low-Wage Workers What’s Needed? Signs of Discontent

13. Motivation and Maslow’s Need Theory Physiological or Biological Needs Safety and Security Needs Social or Belonging Needs Esteem or Ego Needs Self-actualization or Self-fulfillment Needs

14. Motivating Generation X Workers Parallel Processing Ability Random Access Thinking Connected Technology as Friend Not Foe

15. Motivating Older Workers Cost of Living Older Workers – beneficial to everyone Good Work Ethics Dependable Flexible Scheduling Seasoned Experienced

16. Motivational Problems and Behavior Personality Disorder Defensive Behavior Rationalization Projection Aggression Scapegoat Withdrawal Abnormal Behavior

17. Job Satisfaction Job Enrichment Horizontal Moves and Broadbanding

18. Power, Office Politics, and Motivation Power and Motivation Office Politics and Motivation The 3 Ps

19. Power and Motivation Position Power Personal Power

20. Office Politics and Motivation Avoiding Taking Sides in Power Struggle Keep Social Contacts Constructive

21. Decision Making and Problem Solving Decision-Making Responsibility Problem-Solving Steps

22. Decision Making Responsibility The Decision-Making Process Need Two Alternatives Choice Factors to Consider 7 Factors 4 Questions Group Decision Making 8-Step Systematic Approach

23. Problem-Solving Steps Define Idea or Problem Collect, Interpret, and Analyze Information Develop Alternate Solutions Analyze Implications of Alternatives Select Preferred Alternative Implement Decision Follow Up, Evaluate, and Modify If Needed

24. QUESTIONS?