NewCrop E-Pharmacy

1. NewCrop E-Pharmacy

2. Housekeeping Rules • 2 hour class • Phones on vibrate; please take urgent calls outside of the classroom • Do not hesitate to ask questions

3. Document Storage Systems • North Palm Beach, FL • Relationship with OMH since 2011 • NewCrop is a third-party e-Prescription software that allows prescribers to electronically submit prescriptions to Surescripts registered pharmacies. • Currently a stand-alone product • Integration into vxVistA is in development

4. What is NewCrop e-Pharmacy? NewCrop is an industry leading electronic prescribing service that has been deployed in a wide range of EMRs and medical networks since 2003. • NewCroputilizes industry-leading content and capabilities: • Clinical drug content from First Data Bank or Managed care formularies • Electronic transmission of prescriptions via Surescripts • All-doctor drug history from Surescripts • Complete PDR from LexiComp • EPCS module: user interface or data services

5. What is Surescripts? • Nation’s most comprehensive clinical network • By connecting to the Surescripts network, NYOMH will have the ability to send and receive critical health information in a timely manner, giving patients the care they deserve.

6. Why Prescribe Electronically • To eliminate the problem of stolen or forged prescriptions • http://www.ag.ny.gov/feature/i-stop • ISTOP • This law requires all prescribers who practice in New York State to only prescribe medications electronically, by no later than March 27, 2015. More detail can be found at • https://www.health.ny.gov/professionals/narcotic/prescription_monitoring/ OR • http://www.op.nysed.gov/prof/pharm/pharmelectrans.htm • Are pharmacists/prescribers obligated to transmit prescriptions electronically?Answer: Not yet. However, recently passed legislation known as the I-STOP bill, will require all prescriptions to be transmitted in electronic format, except for emergency situations and other limited circumstances, by no later than March 27, 2015.

7. What is EPCS? • Electronic Prescription for Controlled Substances • Two-factor authentication using a user supplied password AND: • Passcode via an automated phone call to the prescriber’s direct line • Passcode via a text message sent to the prescriber’s cell phone • Uses Verizon Universal Identify Solutions to provide security and authentication to electronically transmit controlled substances

8. Questions and Support • For policy questions contact: • Pharmacy or Clinical Director • For login questions or password reset contact: • Facility IT staff and/or Newcrop admins • For technical support please email: • OMH Helpdesk

9. EPCS Administration • Validate new prescribers to EPCS • Revoke access to prescribers • Assist prescribers with Verizon setup • May delegate setup assistance to other staff members (i.e. IT) • Must have two EPCS Admins • One EPCS Admin must be activated in EPCS (valid DEA number) • This user will validate future EPCS users • The second EPCS admin must validate the first EPCS admin • One-time responsibility

10. IT Support • Provider general support • Account maintenance • Password reset • Adding/editing users • Assist in EPCS setup with prescribers • Adjust printer margins for prescribers

11. New Prescribers • When a new prescriber is added to staff the following must happen in this order: • Add the new user into NewCrop • Contact vxsupport@dssinc.com and request the user to be registered with Surescripts • Provide the prescriber name and facility • Once the prescriber is Surescripts registered, complete the EPCS activation • Contact vxsupport@dssinc.com to validate EPCS bio-certificate.