CAHPS Surveys and Patient Safety

Nov 19, 2012

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Overview of Presentation. Explanation and background of the CAHPS projectwhat CAHPS is, who is involved, products currently available and under developmentSpecific relevance to patient safetyData and resources available. Quality From the Consumer Perspective. CAHPS (originally Consumer Asses

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CAHPS Surveys and Patient Safety

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Patient Safety

National Institute of Medicine report 1999. Significance of Medical Error. 44,000 - 98,000 deaths per year3 jumbo jets crashing every other day5th leading cause of deathMore in 6 months than in VietnamAnnual cost 37-50 billion dollars. How Hazardous Is Health Care?. . . . . . . . . . . 1/2.

745 views • 21 slides

Patient Safety

Better Health, Better Care . http://www.scotland.gov.uk/Publications/2007/08/13165824/0 7. Ensure continuous improvement in services, with a determined focus on patient safety . Guarantees of safety 1. Quality systemAuditTrainingSOPsContinuous improvementDoesn't extend far outside the laboratory.

652 views • 0 slides

Overview of CAHPS and the National CAHPS Database

2. Overview of CAHPS. CAHPS = Consumer Assessment of Healthcare Providers and SystemsMost widely used survey tools for assessing the patient's experience with careEndorsed by National Quality Forum Initiated and funded by AHRQ since 1995Consortium members include: AHRQ, CMS, RAND, Yale/Harvard,

528 views • 22 slides

Documentation, Patient Safety and Patient Outcomes

Documentation, Patient Safety and Patient Outcomes. Kristal Hatter, BSN, RN. “If you didn’t document it then you didn’t do it”. Does everyone remember this from nursing school? Documentation is crucial to patient safety, optimal patient outcomes and for the success of a research study.

246 views • 15 slides

Patient Safety

Patient Safety. Patient safety and reducing medical error has always been a top priority Institute of Medicine Report 1999 “More people die from medical errors each year than from suicides, highway accidents, breast cancer, or AIDS” 44,000 - 98,000 deaths per year. Medical Error.

648 views • 24 slides

Patient Safety

Patient Safety. Edward Crooks MD, CMQ, CLSSBB. Patient Safety. Perspective 1990 IOM published To Err is Human: Building a Safer Health Care System

1.06k views • 66 slides

Patient Safety

Patient Safety. Evelyn M. Hickson, RN, MSN, CNS, WCC. Objectives. By the end of the presentation, the participant will be able to: Describe the most common causes of medication errors and the actions needed to ensure safe medication administration

4.84k views • 103 slides

Patient Safety and Patient Identification

Patient Safety and Patient Identification. Chris Ranger Partnership Development Manager (NHS Connecting for Health and Informing Healthcare). Healthcare error statistics. In the UK, about 10% of inpatient episodes result in errors of some kind - from no harm to death

3.28k views • 8 slides

CAHPS PATIENT EXPERIENCE SURVEYS AHRQ ANNUAL MEETING SEPTEMBER 2012

CAHPS PATIENT EXPERIENCE SURVEYS AHRQ ANNUAL MEETING SEPTEMBER 2012. Christine Crofton, PhD CAHPS Project Officer. Overview of the afternoon. Overview of CAHPS Surveys/Design Principles Update from CMS on Use of CAHPS Surveys QI Resources and Survey Updates

411 views • 25 slides

Using CAHPS Surveys to Improve the Patient ’ s Experience of Care

Using CAHPS Surveys to Improve the Patient ’ s Experience of Care. Susan Edgman-Levitan , PA Executive Director John D. Stoeckle Center for Primary Care Innovation Massachusetts General Hospital Co-PI Yale CAHPS Team. Rationale for Critical Stakeholders. Environment

261 views • 9 slides

Improving the Patient Experience: H-CAHPS

Improving the Patient Experience: H-CAHPS. Quality Improvement Project Invasive/Non Invasive Cardiology. Membership. Cardiology Quality Council Theresa Fortner -Nurse Manager Invasive Cardiology Joelyn Niggel - Nurse Manager NI Cardiology Karen McKenny - Nurse Educator

332 views • 19 slides

Patient Safety

Patient Safety. …. Don’t get sick in July…. What Can I do as a Medical Student?. What you can do. Be a patient advocate Pay attention Ask questions. Medication Reconciliation. Take this on this year…. Reconciliation? Bringing together, making “right”. What is medication reconciliation?.

373 views • 15 slides

MAPCP PCMH-CAHPS Surveys

MAPCP PCMH-CAHPS Surveys. September 10, 2014 Presented by Kevin Smith. Objective. To determine how experiences reported by beneficiaries in MAPCP demonstration practices compare to national averages in 6 key domains. CAHPS Survey Design.

243 views • 14 slides

Radiation Safety Surveys

Radiation Safety Surveys. Requirements, Requests and Suggestions. Radiation Safety Surveys. Radiation Safety Surveys are required for all ionizing radiation producing machines. Common Deficiencies with Submitted Surveys. Surveys are illegible

179 views • 5 slides

CAHPS Surveys

According to a recent research carried out on the public awareness and doctor ratings, it was reported that approximately two-thirds of the citizens were aware about online rating sites for physicians and at least one-third of that population has used them in finding the perfect physician for their health needs. Just like ratings for mechanics, movies and restaurants, the type of doctor that a patient can choose depends on online reviews that rates physicians. According to a recent research published in the Journal of the American Medical Association, it was found that most patients rank insurance convenience and acceptance as very important factors. For more Information Please Visit : https://ormsurvey.com

185 views • 6 slides

Patient satisfaction surveys

Xenon Health, by pairing local providers with a national infrastructure, tailor anesthesia services for office-based surgery, ambulatory surgical centers and hospitals. Focusing on unparalleled patient care, we provide our anesthesia professionals with an extensive infrastructure and managerial support. This frees them from the burden of clinical paperwork and allows them to focus solely on providing the best quality care for their patients.

143 views • 6 slides

Patient satisfaction surveys

Open dialog with patients – let them know you are listening. – Gain a more accurate understanding of the patient experience. – Promote informed decision-making by gaining statistically reliable data – Can be used to find practice advocates and drive improved online reviews for sites like Google, HealthGrades, Vitals, RateMDs, others – Higher reimbursement from payors. If you want to know about, why use patient satisfaction surveys, please visit my website: https://www.patienttrak.net/satisfaction-surveys

35 views • 3 slides

Paediatric patient dose surveys

Paediatric patient dose surveys. Colin Martin and David Sutton. Overview. Introduction 1. Chest and abdominal radiographs 2. Dynamic procedures. Why are kids special?. higher risk than for adults often different techniques less data available

469 views • 43 slides

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