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Pertemuan 1 Introductions and Greetings

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chelsi
13 diapositives · 573 Views · Jul 15, 2014

Pertemuan 1 Introductions and Greetings . Matakuliah : G0502 / English for Secretaries Tahun : 2006. Quote of the day. “When, in your daily life, you meet someone too weak to smile, give him yours. Because no one needs a smile more than the person who can’t smile himself.” Dale Carnegie.

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  1. Pertemuan 1Introductions and Greetings Matakuliah : G0502 / English for Secretaries Tahun : 2006

  2. Quote of the day “When, in your daily life, you meet someone too weak to smile, give him yours. Because no one needs a smile more than the person who can’t smile himself.” Dale Carnegie

  3. Course Summary • Business correspondence: letters, faxes, and e-mails • Telephone language and skills • Writing reports and minutes, preparing letters, reports, records and other related documents from rough drafts, corrected copy, or recorded media; proofreading completed materials and making corrections

  4. Course Summary • Organising a conference and making travel arrangements • Welcoming and entertaining visitors • Socialising with colleagues and clients • General financial and business vocabulary

  5. Definition • http://en.wikipedia.org/wiki/Secretary • http://dict.die.net/Secretary • http://www.business-english-training.com/secretary.html

  6. Sample of Job Description DUTIES: • To plan and manage the work of the office.   • To provide a secretarial/clerical service to the head of the department. • To act as receptionist both in person or by telephone and to answer or direct appropriately to all enquiries to the office.  

  7. Sample of Job Description DUTIES: • To co-ordinate with appropriate staff, arrangements for visitor interviews • To maintain departmental filing systems, including current files. • To maintain departmental stock of stationery and consumables, ordering in a planned way according to company procedure.

  8. Sample of Job Description DUTIES: • To make appropriate arrangements for departmental petty cash, payments and other monies in accordance with company financial procedures.

  9. Sample of Job Description DUTIES: • To arrange meetings, type, collate and circulate agendas, papers and minutes. Prepare minutes of departmental meetings as required. • To undertake any other duties pertinent to the post that might be requested at any time.

  10. Business Letter http://www.better-english.com/exerciselist.html

  11. Introductions and Greetings • Meeting office staff • Presentation (Role Play) • Controlled practice • Transfer (pair work) • Word check • Hello. My name’s … • Conversation • It’s culture • Meeting people

  12. Introductions and Greetings

  13. Business Letters • Answering the questions • Label the parts