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Disaster Recovery Planning

Disaster Recovery Planning. Recorded Webinar. Overview. What is disaster planning? Why do we need disaster plans? How do we use disaster plans?. Definitions. Response: How we manage a disaster - Emergency operating procedure - Crisis management

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Disaster Recovery Planning

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  1. Disaster Recovery Planning Recorded Webinar

  2. Overview What is disaster planning? Why do we need disaster plans? How do we use disaster plans?

  3. Definitions • Response: How we manage a disaster • - Emergency operating procedure • - Crisis management • Continuity: What we do despite a disaster • - Disaster recovery • - Business continuity • Recovery: How we return to normal • - Long-term recovery

  4. What we already know Recovery is not certain Recovery takes time Recovery may require adaptation

  5. Why is Planning Important? Minimize loss of life and injury to employees Protect facilities, equipment, records and other assets that support essential functions Minimize chaos

  6. Why is Planning Important? Consistency of services Reduce financial losses Regulatory requirement REDUCE AND MITIGATE THE DISRUPTION

  7. Plan for what?

  8. Fire & Wild Fire Winter Storms & Ice Heat Floods Severe Storms & Tornadoes Earthquakes Hazardous Materials Attacks/Terrorism Pandemics

  9. Hazards and Risks A/C Failure Acid Leak Asbestos Bomb Threat Bomb Blast Burst Pipe Cable Cut Chemical Spill Construction Corrupted Data Earthquake Epidemic Evacuation Explosion Fire Flood Frozen Pipes Hail Storm Human Error Ice Storm Lightning Lost Data Network Failure Power Outage Power Surge Programmer Error Shooting Smoke Damage Snow Storm Terrorism Theft Tornado Train Derailment Transformer Fire Virus Wind Storm

  10. Disaster Scope of Disaster - Local - Regional - National - World Wide Types of Disaster - Natural - Man-made

  11. Steps to Take Before a Disaster Plan for Disaster Always consider the “what if” and your vulnerability Make resilience a key objective of all projects Protect your assets

  12. Plan for Disaster Develop a Plan Assess the risks of your community Identify organizations and people critical to your recovery Create a communication plan

  13. How would your organization continue to deliver mission-critical services if normal business operations were interrupted?

  14. Communications Risks & Human Records Hazards Resources • Business Emergency Insurance Data

  15. Plan Elements Essential Functions Key Personnel Records, Systems and Equipment Communications Tests, Training and Exercises

  16. 1. Essential Functions Those services that must continue at all times, even during and after an emergency.

  17. 1. Essential Functions Mission critical Business critical Customer critical

  18. Now what? Identify the tasks necessary to achieving each essential function. Determine theorderin which essential functions should be resumed.

  19. 2. Key Personnel Those positions necessary to perform a business’ essential functions.

  20. Now what? Identify the key personnel necessary to achieving each essential function. Identify their function, not their individual abilities.

  21. 3. Records, Systems and Equipment Record: Anything created or received by an organization in the course of its business Vital records are records, regardless of media which if damaged or destroyed would disrupt business operations and require replacement at considerable cost. Systems and Equipment: Hardware, software and system data assets

  22. Now what? Identify the vital records necessary to achieving each essential function. Identify the systems and equipment, necessary to access your vital records.

  23. IT Planning Human error Equipment failure Third-party failure Environmental hazards Fire and other disasters Terrorism and sabotage

  24. 4. Communications Ability to communicate with essential personnel, other businesses, organizations and customers. Ability to support operational requirements Access to data and systems

  25. Communication Plan Who needs to be contacted? How should they be contacted? When do they need to be contacted? What should they be told?

  26. Communication Systems • Voice lines • Fax lines • Data lines • Mobile phones • Internet access • Email • Radio • Other

  27. Now what? Link communication plan and systems to each essential function.

  28. 5. Test, Train and Exercise • Teach employees their roles • Verify plan works • Clarify where plan needs revisions • Be aware of alert, notification and deployment procedures • Ensure employees are able to perform any necessary essential functions during an event that requires activation of the plan

  29. Analyze the Potential Hazards • What are the hazards? • What are the potential real problems? • What are the hazards through the eyes of your business and your community?

  30. Factors to Consider Historical Geographical Technological Human Error Regulatory

  31. Solve the Problem Identify the biggest risk Determine what can reduce the risk Begin a process to reduce the risk

  32. Your Goals Plan to Stay in Business Protect Your Investment Talk to Your Employees

  33. Then take the next step…. Develop a Plan for your Business

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