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Intro to Business . Unit Four Business Operations Chapter 12 Small Business Management . GOALS. Describe the characteristics of small business owners. Identify key steps small business owners follow to start their business. Explain the importance of a written business plan.
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Intro to Business Unit Four Business Operations Chapter 12 Small Business Management
GOALS • Describe the characteristics of small business owners. • Identify key steps small business owners follow to start their business. • Explain the importance of a written business plan. • Detail various types of financing for a new business.
Characteristics of Small Business Owners • Advantages: • Independence • Control • Set your own schedule • Make your own decisions • Disadvantages: • Long hours • Customer complaints • Making payroll • Taking responsibility for everything
Characteristics of Small Business Owners • Small Business Ownership is risky • Fewer than ½ of all new businesses survive 5 yrs • Personality–Based: • Self-motivation • Risk-taking • Persistence • Business-Related: • Knowledge & Skills • Management, finance, marketing, business operations • Most importantly – EFFORT
Key Steps in Starting a Business • An Idea Plus Experience • Begins with an idea • Hobbies, interests, and business experiences • Training and experience from previous jobs • Various aspects of business operations • Right Place and Time • Location – customer traffic • Location – manufacturers, wholesalers, transportation, supplies accessible • Timing – customer demand is high
Key Steps in Starting a Business • Team Approach • Even the most independent people need help • Team = employees with right abilities • Preparation and Research • Preparation is most important step • Having adequate information to make good decisions • Time spent gathering and studying information • Info about: customers, competitors, operations and activities, government regulations, etc. • Sources: Libraries, Internet, Business Assistance Centers
Importance of Business Plan (Pg164) • Business Plan: a written description of the business idea and how it will be carried out, including all major business activities. • Key Features: • General Description of Company • Qualifications of the owner(s) • Description of Products & Services • Analysis of Market (demand, customers, competition) • Financial Plan • Forces owner to consider activities, time & cost
Importance of Business Plan (Pg164) • Why write a Business Plan? • Persuade lenders/investors top help finance venture • Developed plan to follow through with: • Layout the idea • Analyze the concept • Make decisions about business activities(production, marketing, staffing, financing, etc.) • Provides Owner with: • Game Plan • Timeline • Goals
Financing Options • Start-Up Financing • Amount of money needed to start the business • Short-Term Financing • Money needed to pay for current operating activities of a business; Usually LESS THAN 1 year • Long-Term Financing • Money needed for the important resources of a business (such as land, buildings, equipment) that will last for many years
Financing Options • Sources of Financing • Owner’s funds • Sole-Proprietorship = Personal savings • Partnership = contributions from both parties • Borrowed funds • Loans from banks • Loans from other financial institutions • Financing from private investors • Financing from other companies
Intro to Business Unit Four Business Operations Chapter 13 Managing Human Resources
GOALS • Explain why human resources are important to the success of small business. • Identify factors to be considered by a small business owner when assessing human resource needs. • Outline types of compensation and typical benefits for employees.
Importance of Human Resource • Human Resources • The people who work for a business • Small business may have few employees • Impact of one person can be very noticeable • Responsible for a number of activities • May make key decisions & solve problems
Human Resource Needs • Human Resource Management • Ensures that employees are available, that they are productive, paid, and satisfied with their work.
Human Resource Needs • Categorizing Human Resources • Staffing is vital • Once hired, employee is paid (profitable or not) • Contribute to company’s profitability • Permanent: long term commitment • Temporary: specific time frame or assignment (seasonal) (Full/Part) • Full-Time: regular schedule, 30+ hours per week • Part-Time: fewer hours, fewer days (afterschool)
Human Resource Needs • Determining Employee Qualifications • What work needs to be completed? (current or new activities) • What skills are needed to do the work? • What type of employee? Permanentor Temporary; Full or Part-Time? • Goal: Hire people who can meet those needs
Human Resource Needs • Locating New Employees • Young & Older Employees looking for part-time. • Provides convenient location • more flexible schedules • pleasant work environment. • Skilled Workers • Want more decision-making responsibility • Greater variety of workload • Prefer smaller organizations
Human Resource Needs • Locating New Employees
Human Resource Needs • Hiring New Employees • Less formal than large company
Compensation & Benefits • Compensation • amount of money paid to employee for work performed. Consists of two parts: • Salary & Wages: direct payment to employee for work completed • Benefits: indirect forms of payment (i.e. insurance, vacation, paid parking)
Compensation & Benefits • Time Wage • Pays employee a specific amount of money for each hour worked. • Straight Salary • Pays a specific amount per week or month worked. Neither based on amount or quality of work.
Compensation & Benefits • Financial Incentives • Commission: performance reward (% of sales they were responsible for making) • Piece Rate: performance reward(amount per unit of work produced) • Base Plus Incentive: wage or salary in addition to (PLUS) performance reward • i.e. Profit Sharing: receive regular pay plus a share of the profits earned by the company • Encourages commitment to company, teamwork, effective customer service, etc. to ensure higher profits.
Compensation & Benefits • Fringe Benefits • Businesses offer and pay costs of benefits: • Compensation (including overtime pay) • Social Security • Medicare • Unemployment • Workers Compensation (injury) • Insurance plans (Health, life, dental, disability) • Vacation Benefits • Paid for time they aren’t working, but makes happier, more productive employees in the long run.
Intro to Business Unit Four Business Operations Chapter 14 Maintaining Financial Information
GOALS • Identifycommon sources of financial information for small businesses. • Describe the 3 types of business budgets. • Outline the primary financial records needed to manage a small business. • Explainthe financial statements used by a business.
Financial Planning • Business Budget • Anticipate sources and amounts of income • Predict the types and amounts of expenses for a specific business activities or entire business • Income (Revenue) – Money Received • Expenses – Cost of Operating
Financial Planning • Sources of Information • Small Business Administration • Planning tools for small businesses (develop budget) • Private Businesses (Collect & Publish Info) • Dun & Bradstreet • Value Line • Standard and Poor
Financial Planning • Sources of Information • Business Magazines • Fortune http://money.cnn.com/magazines/fortune/ • Forbes http://www.forbes.com/ • Entrepreneur http://www.entrepreneur.com/ • Black Enterprise http://www.blackenterprise.com/ • The Wall Street Journal http://online.wsj.com • Professional Associations • National Federation of Independent Business http://www.nfib.com/ • National Retail Merchants Associations http://www.retailmerchants.com/
Budget Prep – Budget #1 • Start-Up Budget • Plans income and expenses from beginning of the business until it becomes profitable • Needed before business can begin selling:Buildings, equipment, inventory, supplies, materials, employees, utilities, licenses, advertising, transportation • Investments and loans help get them started
Budget Prep – Budget #2 • Operating Budget • Financial plan for day-to-day operations of the business • Six months to a year • All revenue and expenses are listed and the planned net income (loss) for the period of time is shown.
Budget Prep – Budget #3 • Cash Budget • An estimate of the actual money received and paid out for a specific time period • Anticipates that cash will come into a business and that cash will be paid out during each week or month of operation.
Financial Records • Used to record and analyze the financial performance of a business. • Cash Records: • list all cash receipts and disbursements • Records of Accounts: • Accounts Payable: identifies companies from which credit purchase were made (we owe them) • Accounts Receivable: identifies companies that have made credit purchases (they owe us)
Financial Records • Inventory Records • Identify the type and quantity of products available for sale. (needed for control & security) • Payroll Records • Contain info on all employees and their earnings • Asset Records • Identify buildings and equipment owned by business, their original and current value, & the amount owned if money was borrowed to purchase assets.
Financial Statements • Reports that summarize the financial performance of the business. • Balance Sheet • Lists assets, liabilities, and owner’s equity (capital) • Prepared every six months or every year • Income Statement • Reports revenue, expenses, and net income (or loss) from the business for a specific time period. • Prepared every month (new) or 6 months (established)