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The Goal in Solving the Data Access Problem

The Goal in Solving the Data Access Problem. Solve the Knowledge Equation K = ( I + E ) * A. “Data... information... knowledge. There is a difference.”. Data reflects details found throughout an organization.

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The Goal in Solving the Data Access Problem

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  1. The Goal in Solving the Data Access Problem Solve the Knowledge Equation K = ( I + E ) * A

  2. “Data... information... knowledge. There is a difference.” Data reflects details found throughout an organization. Information is the collection and logical grouping of data. For example, a computer system designed for a specific business purpose helps transform data into valuable information for that specific business area. Knowledge is the combination of experience and the synthesis of information from multiple and disparate computer systems. Knowledge should increase as access to information and experience increases.

  3. Data (OLTP) Systems Businss process oriented Application specific Tuned for transactions Data stored in files Update is normal Stores detailed data only Summary data is dynamic Very current data Clerical Knowledge (OLAP) Systems Subject oriented Integrated Tuned for queries Data stored in tables Update is not normal Stores detailed & summary data Summary data is static Historical and current data Managerial Characteristics of data versus knowledge systems

  4. Our goal is to create an knowledge environment that satisfies part of the knowledge equation Synthesize information from multiple and disparate computer systems. Provide easy access to the information.

  5. A knowledge environment looks something like this

  6. Your experience is a very important part of the knowledge equation • You determine your business goals. • You know what information you need to help achieve these goals. • Given access to the right information, you will better know what action to take, based on the information and your experience.

  7. With increased knowledge, you should be able to: • Improve your awareness and understanding of DHS: • clients, • services, • business environments • human and other resources. • Improve the delivery of client service at the line level.

  8. Increased knowledge could also mean: • Improving accountability • Analyzing relationships • Identifying patterns and trends • Profiling who is using, and who needs what services • Target marketing / clients • Maintaining client satisfaction • Opening new opportunities • Knowing how to deploy resources • Improving effectiveness of services • Improving cycle time / flow / distribution

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