The mLearning Payback Ben Bonnet
Ben Bonnet • Associate – Booz Allen Hamilton • Instructional Developer • Mobile learning 2005 - Present • First app – “Burst”, 2007 • EDIT 575 – Mobile Learning – Goerge Mason University (2010 – 2012) • Booz Allen Hamilton Mobile Learning Boot Camp – Lead Instructor • ITM Application designer, developer, administrator
Activity – Let’s get thinking • What is User Generated Content? • How could you encourage it within your organization?
The Current Way of Thinking Information Delivery • Organization with the content rules • Unidirectional (one-way) • Passive
Organization Holds All the Knowledge and Control Here’s your mobile content. Enjoy! Thanks… I guess All knowledge is contained here, in the organization.
But wait… Don’t the Employees Know Some Stuff Too? Current Model Keeps All that Employee Knowledge Locked Up
What Do the Users Know? • Tacit Knowledge • Experience • “Know-how” • Thinking • Competence • Commitment • Explicit Knowledge • Procedures (as practiced – not just as they appear on paper) • Information • Documents • Records • Files In short… They know everything.
A True User-Centered Approach Can Help! Let’s Unlock that Employee Knowledge by Letting Our Users Create and Share Within the Organization!
Enter: User Generated Learning Content • Bidirectional • Engaging • Creative • Collaborative The organization and the users can create and share content
Users Want to Build Content Ever since we were kids, we liked to build
Users Want to Build Content We still like to build! But we have better tools.
Users really like to create content • 86% of students identified themselves as creators of content on social networking and social media sites • 1/3 of them spend greater than 40% of their time creating content on these sites • 98 percent of respondents said say they were consumers on social networking and social media sites • The vast majority of those students said they spend at least 40% of their free time consuming content Creators Consumers Eduventure http://blog.xplana.com/2011/01/student-trends-to-watch-content-consumption-and-production/
Why do they like to create content? • Lots of reasons: • Fun • Ideology • Social interaction • Discovery • Status • Career • Values http://faculty.poly.edu/~onov/Nov_Wikipedia_motivations http://www.theemergingtimes.com/2010/03/09/index.html
User Generated Content Can be Very Helpful in Learning • Creativity and content ownership increases motivation and engagement • Benefits the community by increasing the knowledge base • Content creation uses higher level cognitive skills, therefore facilitating deeper thinking Greater potential for knowledge-building: “[Students] are there not to simply particiapte in activity and acquire skills, but also to produce shared outcomes and advance the intellectual capital of the group” (Lee et. al, 2008, p.510)
What a Great User Generated Learning Content Tool Images – Videos – Text – Audio Always with You
Normal Mobile User Content Creation We snap an image or video, we write some text We post, we send, We tweet, etc. Our user receives
Normal Way is OK, But We Can Do Better • Most knowledge needs more than a picture, short text message or video to explain. • Need a way to capture: • Steps in a process • Procedures • Stories • Situations • Sessions • Series • Multi-staged events We need an envelope to put these in AND A place to send them so everyone can see them
Welcome to In The Moment (ITM) - Prototype Create • Mobile content creation and distribution system • Your device is your production tool • The server is the content distribution system • Mobile app will be available through the Booz Allen Hamilton App Store (Enterprise application management system) App places content in envelope Post The Application – Client-Server Model The app puts your content in an envelope and posts it to the server Distribute
About the Mobile App: • Platform: iPhone Application and Web Application • Status: Prototype • Features: • Allows users to capture images and videos and annotate them with text (videos limited to 1 minute) • Access to all device images and video • Swipe navigation in editor • Images and videos are placed in a sequence • Sequence is uploaded to the web application Technology: Objective C jQuery Mobile .NET Web Api IIS 7 SQL Server 2008
App Workflow Create Capture/Edit Post
Content Curation What’s not learning? “I know it when I see it” - We err on the side of inclusion, not exclusion Source: http://www.arkivum.com/On-Site-Digital-Archiving-Service
Demo URL: https://itmgo.com/index.html Username: testuser Password: testpassword
Questions? Business email: Bonnet_ben@bah.com Personal email: email@example.com Business: 703-877-6745 Mobile: 703-994-5655