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The State of Operations 2013

The State of Operations 2013. Tim Parry Senior Content Manager Multichannel Merchant. SHIP-FROM-STORE. If you have retail stores do you have or plan the following:. SOCIAL VS. CHATTER. 46.5%: Monitor social media in the contact center 21%: Use live chat in the contact center. ?.

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The State of Operations 2013

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  1. The State of Operations2013 Tim Parry Senior Content Manager Multichannel Merchant

  2. SHIP-FROM-STORE If you have retail stores do you have or plan the following:

  3. SOCIAL VS. CHATTER 46.5%: Monitor social media in the contact center 21%: Use live chat in the contact center

  4. ?

  5. Thank you! Executive Summary on Shipping and Delivery: bit.ly/ship-deliver Executive Summary on Fulfillment: bit.ly/mcm-fulfillment MCM Outlook 2013 – Operations and Fulfillment: bit.ly/mcm-outlook-2013-of

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