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This essay delves into the topic of usability from the Hayhoe textbook, focusing on how technology can be adapted to suit various user needs. It discusses the significance of collaboration among users, developers, and usability experts, as well as the implementation of usability standards worldwide. Additionally, it examines the challenges faced by humanitarian relief organizations in communicating effectively. Utilizing multiple scholarly sources, this work presents an argumentative thesis supported by relevant examples, underscoring the importance of user-centered technology design.
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Essay Writing In ENG 349
Your Essay Assignment • Chose a topic from our readings in the Hayhoe book that interests you and that you want to learn more about.
Assignment Requirements • 5-6 page (excludes title page and bibliography page) • At least one source other than the Connecting Technology book. • --cannot use Tech Comm in 21st Cent. • Use citation and bibliography format from MLA.
Part I--Usability: Making Technology Fit Its Users • 1. Making Connections: Teaming Up to Connect Users, Developers, and Usability Experts • 2. Usability Standards: Connecting Practice Around the World • 4. Manuals for the Elderly: Text Characteristics That Help or Hinder Older Users
Part III-Health and Safety: Informing Societyof Risks and Dangers • 11. Challenges to Effective Information and Communication Systems in Humanitarian Relief Organizations • 12. Using Role Sets to Engage and Persuade Visitors of Web Sites that Promote Safe Sex • 13. Physicians and Patients: How Professionals Build Relationships through Rapport Management
Part IV-Biotechnology: Reporting Its Potential and Its Problems • 14. Connecting Popular Culture and Science: The Case of Biotechnology • 15. Biotechnology and Global Miscommunication with the Public: Rhetorical Assumptions, Stylistic Acts, Ethical Implications • 16. The Need for Technical Communicators as Facilitators of Negotiation in Controversial Technology Transfer Cases
Part V-Corporate Environment: ImprovingTechnology • 17. Technical Language: Learning from the Columbia and Challenger Reports • 19. Managing Collaboration: Adding Communication and Documentation Environment to a Product Development Cycle • 22. Using Their Digital Notes: Three Cases to Make Tacit Knowledge Visible in a Web-based Surrounding
Difference between essay and reading response • An essay is a formal argument. • A reading response is informal reaction to a text.
Essay • Presents an argument • Hasa thesis • Is supported by points. • Are supported by sources.
Example • Topic: Use of Role Sets When Communicating to Audiences • Thesis: Role sets are effective ways of writing information for resistant users. • Support: • They provide models users can relate to. • They minimize anxiety. • They are applicable to different industries. • As shown in this example, role sets can be effective.
Use of Sources • Refer to information from sources you have read to back up your points. • Our course book is only one source. • Find other sources in: • Bibliography at end of the article in our book • Milner Online Library • Look under key words • Find research or scholarly articles.
Essay Organization • Think of these parts but do NOT use these titles in paper except for “Bibliography.” • Title Page • Introduction • Body • Point 1 • Support • Point 2 • Support • Etc. • Conclusion • Bibliography