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CXone is an advanced cloud-based customer experience (CX) software platform designed to streamline, enhance, and optimize customer interactions across all communication channels. Developed by NICE, CXone empowers businesses to deliver personalized, seamless support to their customers, whether through voice, chat, email, social media, or self-service. By integrating multiple touchpoints into a single, unified platform, CXone enables businesses to create a consistent, omnichannel experience that meets customer expectations at every stage of their journey.<br>
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