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CHARACTERISTICS OF LEADERSHIP Top Ten Behaviours People Value in Leaders. Showed enthusiasm Supported other people Recognised individual effort Listened to individuals Provided direction Demonstrated personal integrity Practised what he/she preached Encouraged teamwork
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CHARACTERISTICS OF LEADERSHIPTop Ten Behaviours People Value in Leaders • Showed enthusiasm • Supported other people • Recognised individual effort • Listened to individuals • Provided direction • Demonstrated personal integrity • Practised what he/she preached • Encouraged teamwork • Actively encouraged feedback • Developed other people The Industrial Society, UK (1996)
CHARACTERISTICS OF LEADERSHIPTop Ten Characteristics of Superior Leaders • Honest • Competent • Forward-looking • Inspiring • Intelligent • Fair-minded • Broad-minded • Straightforward • Imaginative • Dependable Kouzes J and Posner P (2001) The Leadership Challenge, US
CHARACTERISTICS OF LEADERSHIPAn Effective Leader? Survey of 54,000 Managers. Covey, Stephen R. (2004) The 8th Habit: From Effectiveness to Greatness London, Simon & Schuster
CHARACTERISTICS OF LEADERSHIPTop Five Critical Success Factors in the Public Sector • Provides clear vision and direction • Interpersonal and communication skills • Inspires staff to achieve and aim higher • Positive and motivates staff • Approachable, listens to people and takes on their views Reed Consulting Survey, UK (2004)
Behavioural Characteristics of Third Sector Leaders • Emotional attachment • Conceptual & Analytical Thinking • Visionary & Inspirational Communicator • Personal Humility • Motivating a Team • Networking • Influencing • Resilience • Self Confidence • Customer Service Orientation • Knowledge of Subject Matter ACEVO (2003) Passionate Leadership