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COLLABORATIVE CASE PLANNING

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COLLABORATIVE CASE PLANNING

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    1. COLLABORATIVE CASE PLANNING Strengthening Families in Arapahoe County

    2. When Kumbayah Isn’t Working!

    3. CCP is a collaborative venture between the Colorado Department of Human Services and Colorado State University School of Social Work. CCP serves human services organizations, consumers, community organizations, and social work students.

    4. CCP MISSION Our mission is to promote the capacity of health and human services systems to partner across organizations/disciplines and with community members, using a collaborative, client-centered, strengths-based philosophy which encourages the development of new ideas, creative problem solving and the equitable participation of all stakeholders.

    5. GOALS Increase capacity of human services systems to learn from families Facilitate collaborative partnerships Enhance assessment competencies Support family-focused, strengths-based, culturally competent services Contribute to on-going curricula development

    6. The Link Between Poverty And Child Maltreatment

    7. 2/3 of TANF recipients are children 1/2 of these children are under the age of six 1/2 of child welfare cases involve children under the age of six

    8. Children in families earning less than $15,000/year are 16 times more likely to be physically abused 18 times more likely to be sexually abused 44 times more likely to be neglected than children whose families earn at least $30,000/year Source: Third National Incidence Study of Child Abuse and Neglect (NIS-3)

    9. 55% of calls to child welfare in the U.S. are related to neglect More than half of all foster children come from families eligible for economic assistance 70% - 90% of families receiving in-home support services from child welfare also receive some form of public assistance

    10. Arapahoe County Department of Human Services & Department of Community Resources TANF Child Welfare ADW!

    12. Collaborative Case Planning & Management Child Welfare serves as an anti-poverty program TANF/ADW! assists in preventing and/or mitigating child abuse and neglect Not a project or another way to coordinate or restructure, but a way of doing business that fights both poverty and abuse Built on an understanding of the interaction between child maltreatment and poverty

    13. Focus: improved outcomes for families Emphasis: prevention and early intervention

    14. “Linkages is designed to assist families in crisis, particularly those dealing with the stresses and strains of poverty. It helps counties create partnerships across child welfare and welfare [TANF] to reduce bureaucracy, coordinate services for families, and promote better outcomes. Linkages puts parenting first.” Jill Berrick, Ph.D. Center for Child and Youth Policy University of California Berkeley, School of Social Welfare

    15. Key Components for Success Information exchange Honest dialogue and open communication pathways Trust Respect Staff development Focus on clients and goals of the initiative Collegiality Diversity of thought Deconstruction of silos

    16. Sustained Leadership is Fundamental Directors Division managers Division administrators Supervisors Staff leaders Culture carriers Upper management sets the tone and communicates commitment for the initiative First line supervisors are the primary agents for establishment of change management and transfer of learning for workers

    17. HOW DOES IT LOOK FROM YOUR SILO? WHAT DO YOU THINK?? WHAT DO YOU KNOW??? WHAT DO YOU ASSUME????

    18. SURVEY SAYS………..

    19. Professional Role of TANF Worker Per TANF: Per CW & ADW!

    20. Professional Role of CW Worker Per CW Per TANF & ADW!

    21. Professional Role of ADW! Worker Per ADW! Per TANF & CW

    22. TANF’S Way of Working Per TANF Per CW & ADW!

    23. CW’s Way of Working Per CW Per TANF & ADW!

    24. ADW!’s Way of Working Per ADW! Per TANF & CW

    25. Barriers to Interdivisional Collaboration in Arapahoe County

    26. Benefits of Interdivisional Collaboration in Arapahoe County

    27. Information from national best practice sites North Carolina Division of Human Services California Dept. of Human Services (9 co’s) El Paso County Dept. of Human Services, CO

    28. Why do TANF & Workforce workers overlook needs/condition of children? Program mandates are aimed at adults in household Workers feel they are not trained in the area of children’s issues Feel they are already overburdened and do not have time to add anything to their intake or case management activities

    29. Why do Child Welfare workers resist considering poverty issues in their cases? Psychological distancing/defending children are removed due to abuse and risk, not socio-economic Lack of education/training not stressed in professional education not stressed in child-welfare specific training Not asked about/investigated by the court, or in supervision

    30. Why do TANF & Workforce workers resist coordinated case management? NOTE!! Nationally, TANF & Workforce workers are more interested in and cooperative with these initiatives than their CW counterparts Fear that CW workers will view them and utilize them as clerks Fear that TANF components/requirements will be secondary to CW Do not make the connection between child welfare issues and barriers to self-sufficiency Do not realize that it will reduce the amount of work required

    31. Why do Child Welfare workers resist coordinated case management? Attitude that they are more professional and capable than their counterparts Afraid their autonomy on a case will be challenged Feel they are already overburdened and do not have time to confer and collaborate with counterparts Do not make the connection between poverty and child neglect/abuse Do not realize that it will reduce the amount of work required

    32. Why do families need Child Welfare and TANF/Workforce to collaborate? Shared information results in more reasonable and non-conflicting plans Each program has resources the family needs So the agency has a holistic and comprehensive view of the families’ needs, resources, strengths, and deficits In order to achieve economic self-sufficiency and family reunification in the shortest feasible time frame So plans & referrals do not compete or conflict

    33. Why do social services agencies need their TANF/Workforce and Child Welfare divisions to collaborate with dual-system families? Better use of resources: staff, time, money To operationalize the concepts of “client-centered”, “family-focused”, “strengths-based”, “system of care”, “competent services”, and “we care”

    34. NEXT STEPS Collaborative Committee forming and will begin work at end of August Staff development begins early in 2007 Contact Najwa Jad for more information Feel free to contact CCP with questions that are not Arapahoe county-specific: (970) 491-4695 or ccp@cahs.colostate.edu PLEASE COMPLETE YOUR EVALUATION!!

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