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Chuck Half City Innovation & Performance Manager - PittMAPS Office of Mayor Luke Ravenstahl

PittMAPS is a one-stop-shop for all essential data, reports and statistics related to City services. From this page you may access a wide variety of performance-related information on the operations of City Departments, including the City's 311 Response Line.

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Chuck Half City Innovation & Performance Manager - PittMAPS Office of Mayor Luke Ravenstahl

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  1. PittMAPS is a one-stop-shop for all essential data, reports and statistics related to City services. From this page you may access a wide variety of performance-related information on the operations of City Departments, including the City's 311 Response Line. Did you know that the public can review monthly performance indicators related to day-to-day operations of every City department? http://www.pittsburghpa.gov/pittmaps/mfr.htm Chuck Half City Innovation & Performance Manager - PittMAPS Office of Mayor Luke Ravenstahl 512 City-County Building,  414 Grant Street Pittsburgh, PA 15219 412.255.0819 -office 412.287.2650 - mobile chuck.half@pittsburghpa.gov

  2. Tableau Software in Pittsburgh • Every week 30 sub-department level managers receive a weekly performance reports • “Analytical” Reports for Regulatory Agencies • “Custom” Reports for Departments • Transparency for Stakeholders • Technical Environment

  3. Weekly Code Enforcement SupervisionBureau of Building Inspection

  4. Weekly Customer Service SupervisionPublic Works Department & Animal Control

  5. Weekly DistributionTableau Server

  6. Regulatory “Analytics”Tableau Desktop

  7. Departmental “Reports”Tableau Desktop

  8. Stakeholder TransparencyTableau Desktop

  9. Technical “Federated” Environment

  10. Technical Challenges • Data Connections to sub-systems • Knowledge of sub-systems • Passwords to sub-systems • Extracts & Recurring Updates • Culture / Organizational Change

  11. Unlike Most Cities, Pittsburgh Has Almost As Many Jobs As Residents 25% of County’s 1.4 million people live in Pittsburgh Allegheny County = 129 other municipalities + Pittsburgh Note: Secondary jobs are included

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