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ManageWare for DB2 Connect

ManageWare for DB2 Connect. ESI SOFTWARE 2006 info@esisoft.us. Agenda. Who is ESI Software Problem and Solution Architecture What is monitored Supported Platforms Professional Services Benefits of ManageWare. Who Is esi?. 1999/USA Enterprise Management

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ManageWare for DB2 Connect

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  1. ManageWare for DB2 Connect ESI SOFTWARE 2006 info@esisoft.us 1 of 19

  2. Agenda • Who is ESI Software • Problem and Solution • Architecture • What is monitored • Supported Platforms • Professional Services • Benefits of ManageWare 2 of 19

  3. Who Is esi? • 1999/USA • Enterprise Management • Business Service Management/ITIL • ECM /EDM • Strategic Relationships 3 of 19

  4. STAGES OF MANAGING YOUR ENVIRONMENT Performance, change, problem, and configuration management, automation, job scheduling, and availability management Capacity planning and service level management Multiple unconsolidated help desks; user calls notify status; and non existent IS operations (operations are the responsibility of those deploying the IT asset) Basic event up/down console management; trouble ticketing; basic backup and recovery, inventory and basic topology Value Service Proactive 80-85% of customers are right here IT and business metric linkage; use of management and business application data to improve the business process; and enhanced cost recovery Reactive Chaotic 4 of 19

  5. ESI Management Methodology SLA Capacity PlanningPerformance Tuning Notification/Automated Recovery Monitoring/Establish Baseline 5 of 19

  6. Monitoring/ Establish BaselineSystem Level 6 of 19

  7. Notification/ Automated Recovery • Warnings • Alarms • Customizable Thresholds • E-Mail • Pages • Automatic Recovery 7 of 19

  8. Capacity PlanningPerformance Tuning 8 of 19

  9. SLA Compliance 9 of 19

  10. Integration • BMC PATROL • Tivoli • Openview • Unicenter • Remedy • Magic • Others 10 of 19

  11. Architecture Host SQLResponse DB2C KM UDB KM Mainframe OS KM Client SQLResponse AGENT Console Client DB2 Connect Server 11 of 19

  12. Scalable to the enterprise SAP MQ Series WebSphere Peoplesoft DB2 Connect UDB 12 of 19

  13. Supported Platforms • Windows • Through 2003 • HP-UX • Sun OS • AIX • UDB 13 of 19

  14. Professional Services • Implementation • Training • Support • Custom Development 14 of 19

  15. Customers • Met Life • HCA Healthcare • Wachovia • Loudoun County • Options Clearing Corporation • Home Depot 15 of 19

  16. Why ESI Software • Local Presence • Experts in Enterprise Management • Commercial Software Developers – Not script writers • Non Subscription Based (No Security Issues) • Scaleable to the Enterprise 16 of 19

  17. Things to consider • Management Support • Manager Webinar • Sharing ManageWare information across functional groups • Custom Webinar • Project Requirements • Funding • ROI Calculators • Timeframe 17 of 19

  18. BENEFITS OF MANAGEWARE • Prevent unplanned downtime • Meet SLAs at lower cost • ITIL compliance • Lower IT staffing requirements • Improve IT staff utilization • Improve user satisfaction and system confidence • Maximize system total cost of ownership • Flexible reporting and capacity planning 18 of 19

  19. ManageWare for DB2 Connect Thank you! For questions or more information, please contact Nicole Kloeppel (719) 955-0712 nkloeppel@esisoft.us www.esisoft.us 19 of 19

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