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Explore key marketing tools and employment opportunities in destination markets. Learn about travel agencies, tour operators, and the role of CVBs in promoting destinations. Understand trade and government regulations impacting the tourism industry.
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Basics of Destination Markets By: Holli Howard 2010
Tourism Providers • Airline Companies • Cruise Lines • Car Rental Agencies • Hotels • Restaurants • Tourist Attractions
Marketing Tools • Brochures • Television • Radio • Print • Internet • Social Media • Sponsors
Employment • Travel Agencies • Tour Operators • Convention and Visitors Bureaus (CVBs) • Trade and Government Organizations
Travel Agencies • Intermediary-agents who do not work directly for a travel provider but sells his or her products for a fee. • Commission-a fee or payment for services based on a percentage of products sold. • Agents are responsible for knowing current fares and pricing structures, package promotions, rules and regulations, travel warnings, and emerging destinations.
Tour Operators • Assembles and markets many travel products as a travel package that is promoted to the public for one all-inclusive price. • Preferred tour rates • Distribution channels
Convention and Visitors Bureaus • Organization that works with meeting planners to provide tourist information services to business and leisure travelers.
Trade and Government Regulations • Membership organizations that sponsor marketing campaigns, promote destination tourism, and offer education and training to their members. • American Hotel and Lodging Association • National Restaurant Association • National Tour Association • Cruise Line International Association
A state organization is responsible for promoting the entire state as a destination. These organizations have budgets to advertise nationally and internationally to increase travel to their regions.