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INGAA Commitment To Landowners

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INGAA Commitment To Landowners

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    2. 1 Industry Trends Traditional supply basins declining New supply basins being developed to meet energy demand Greater need for pipeline infrastructure INGAA Landowner Task Force INGAA Commitment to Landowners ROW Agent Training

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    5. 4 Benefits of Increased Natural Gas Production in the U.S. Domestically Produced Energy independence Abundant Cheap Relative cost advantage compared to world-wide energy sources Environmentally Friendly Cleanest burning fossil fuel

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    7. 6 INGAA Response Late 2007 – decision to form Landowner Task Force January 2008 – Landowner Task Force commissioned Shared issues and best practices Sought outside perspective from FERC Spring 2008 – Developed the “Eight Commitments to Landowners” Approved by INGAA Board July 2008 – Right of Way (ROW) training incorporated by INGAA members

    8. 7 Respect and Trust Accurate and Timely Information Negotiate in Good Faith Respect the Regulatory Compact Responding to Issues Stakeholder Outreach Industry Ambassadors Ongoing Commitment to Training

    9. 8 Respect and Trust Build positive, open relationships Foster lines of communication that allow different perspectives to be voiced and heard

    10. 9 Accurate and Timely Information Sensitivity to landowner concerns around pipeline infrastructure Provide landowners with information on the importance of infrastructure, the reason and need for a proposed project, and the process

    11. 10 Negotiate in Good Faith Listen and understand landowner positions Honest, fair and reasonable approach to negotiations with landowners

    12. 11 Respect the Regulatory Compact Regulatory Compact – NO guarantee that a project will be approved by FERC Actions taken to negotiate easements or options with landowners are at pipeline company’s risk Federal eminent domain cannot be exercised unless project approved (certificate granted) by FERC

    13. 12 Responding to Issues Timely response to landowner concerns and issues Provide single point of contact to answer general and/or project-specific questions/concerns

    14. 13 Stakeholder Outreach Promote awareness early in the planning process Broaden outreach on community benefits and the pipeline industry’s commitment to safety

    15. 14 Industry Ambassadors Each company employee and representative considered an ambassador for the industry

    16. 15 Ongoing Commitment to Training Pipeline industry committed to continuous improvement in all aspects of our business Dedicated to providing well-informed, highly trained company representatives to interact with landowners and other stakeholders

    17. 16 INGAA is committed to training ROW agents and other company representatives so they are better qualified to communicate professionally with Landowners. By July 1, 2008, INGAA member companies: Briefed Agents on INGAA’s eight commitments and its contents Briefed Agents on the Communications Training Document Required Agent certification of receipt of Communication Training Document

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