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Who is PROXUS: HR Management and Consulting Firm 11 years in business25 employees550 clientsProvide HR, Payroll and Benefits services Consulting Solutions Include:Compensation and Performance ManagementCompliance and Management ServicesHR Staffing. PROXUS Profile. . ?2009 HR Solutions,
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2. Who is PROXUS:
HR Management and Consulting Firm
11 years in business
25 employees
550+ clients
Provide HR, Payroll and Benefits services
Consulting Solutions Include:
Compensation and Performance Management
Compliance and Management Services
HR Staffing
4.
5. Insert data/statistic from HR Solutions ResearchInsert data/statistic from HR Solutions Research
7. William Kahn
Professor of the Boston University School of Management
First known scholar of Employee Engagement (Early 1990s)
Defined Engagement as :“the harnessing of organizational members’ selves to their work roles; likewise disengagement is the uncoupling of selves from work roles” (Kahn, 1990)
This concept was later expanded to describe whether employees:
Feel positive emotions toward their work
Find their work to be personally meaningful
Consider their workload to be manageable
Have hope about the future of their work¹
8. Engaged Employees are:
Loyal.
Self-Motivated.
Committed.
Driven by their job content.
An inspiration to others; positive people.
Optimistic.
Supportive of co-workers.
Oriented to providing good customer service. Many factors that impact Employee Engagement—such as motivation, trust, cooperation, and loyalty—affect Quality Customer care and financial performance.
Many factors that impact Employee Engagement—such as motivation, trust, cooperation, and loyalty—affect Quality Customer care and financial performance.
10. Level of Engagement has Increased
Job security
Opportunity for input
Contribution to success
11.
13.
16. Organizational
Open Communications
Sr. Mgmt relationship w/ employees
Direct supervisor/manager Individual
Training/Development
Career Advancement
Benefits
17. Training and Development
Tuition Reimbursement
Conferences and Seminars
18. Career Advancement
Technical and Management Tracks
“Plum” Project Assignments
Performance Management Linkage
19. Employee Benefits
Flexibility
Time off
Ask them
20. Customizing the Reward…
Be Prepared to Act on What You Hear
Employee Recess
Frisbee Football
Segway Riding
22. The perception of C-level executives’ concern for employees is the largest difference between the Engaged Employees and the Disengaged Employees.
23. Engaged Employees also have established a clear alignment with the organization’s strategy and mission.
24. What are some of the things you’ve done that have a positive impact on the organization?
25.
26. Measure Long-term Impact of Short-Term Actions
Quantitative
Qualitative
27. Prioritize Areas Under Consideration
What Must We Do? Survival
What Could We Do? Convenience
What Should We Do? Final Decision
28. Common Example
Employees value:
Opportunity for training/development
Career advancement
But under pressure, organizations often cut:
Tuition reimbursement
Seminars/conferences