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UCC V2 User Licensing

UCC V2 User Licensing. May 24, 2013 James Robertson Mitel University. Introduction to UCC v2 Workshop. UCC licensing focuses on USER licensing (although prerequisite licensing may have to be in place (e.g. MCD)

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UCC V2 User Licensing

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  1. UCC V2 User Licensing May 24, 2013 James Robertson Mitel University

  2. Introduction to UCC v2 Workshop • UCC licensing focuses on USER licensing (although prerequisite licensing may have to be in place (e.g. MCD) • Prior to UCC Bundling, “a la carte” (aka individual) licensing would be required for users based on the feature (i.e. Nupoint, UCA, MCA, etc…) • UCC version 1 was released with MAS re. 4.0. • UCC version 2 is an improvement over UCC version 2 (refer to page 5 and 7) • UCC Bundle Licensing Improvements from a Sales perspective • Bundle Value enhancements – Continues to reward “Buy More Get More” • Simplified Quoting, Ordering, Deployment and configuration (at GA) • vUCC Bundle – Combined IPT/UCC with improved management • UCC Licensing provides Single point user provisioning – Roles & UCC bundle Templates 2

  3. Introduction to UCC v2 Workshop (cont’d) • Additional improvements include: • UCA Basic Client & Enhancements • MCA Collaboration client improvements • What’s New? • New UCC Version 2 licenses for UCC Entry, UCC Standard, UCC Premium • UCC Level uplifts (Entry to Standard, Standard to Premium) • Add UCA to provide IM and IM presence in UCC entry user (Not available a la Carte) • Remove the requirement for separate $0 UCC Group License Manager (ULM) part number having to be ordered to activate Group ARID (Selection via button in AMC) • Simplified A La Carte assignment • Allow Channel Partner to remove ARIDS from the group if not Sync’d with the Group • Provide ability for 2 or more individual (Multi application) MAS systems to be included in the same ULM group (Although managed as separate systems) • Introduction of ‘Clear’ base packages for MCD -simplify UCC configuration, license mgmt 3

  4. Objectives of the UCC v2 Workshop • Most if not all licensing ordering is not performed by the technician or engineering. • Most technicians do not know about the Sales Work Bench (SWB) tool used to generate licenses for sites. • Technicians may not understand what licenses have been applied to systems. • The Objectives of this material is to: • Provide an outline of the UCC v2 User licensing for technicians or site engineers • Yes this will include “Salesy” information but this is necessary to convey and synchronize the knowledge between a Partner site tech and the Sales person. • Explain the licenses as they are applied to Mitel applications from the AMC • Step through a couple of examples • Give an example of the AMC performing the application of UCC licenses 4

  5. Concerns for the Site Tech • All license activities require a proper process to ensure that a product is not over-provisioned. • Mitel creates Engineering Guidelines to outline the proper configuration/performance balance. • A Sales person will use the Mitel Sales Work Bench to determine the proper licensing for a customer site based on the customers requirements. • Sales Work Bench DOES NOT ensure that the resulting orderable parts including licensing will work as the customer wanted • The Sales person should consult with their Sales Engineering department to determine if the Customer requirements, Sales requirements and the product Engineering Guidelines result in a plausible solution. • This work should be conducted PRE-SALES and not POST-SALES. • A Site Technician should always have access to site layouts and licensing 5

  6. Concerns for the Site Tech (cont’d) • ALWAYS CONSULT THE ENGINEERING GUIDELINES BEFORE ADDING DEVICES OR LICENSES. • When changing licenses (templates) for an existing User, always check if the new features provided have to be manually configured after applying the new license. • UCC Licensing includes MCD user licensing. • DO NOT ASSUME that Basic user licenses (a la carte) on a MAS server includes MCD Licensing unless the user licenses are in a UCC bundle. • Some Licensing Sales programs offer time limited licensing. • The only place that will indicate if a license has expired or not is the AMC site. • No warnings will be provided on expiration of the timer but an AMC audit will indicate that money is owed to Mitel • At this time, no services will be lost on expiration of the timer however it is the dealers responsibility to refer to the AMC for information. 6

  7. Mitel UCC Bundles – UCC Simplified Business 7

  8. Mitel UCC Bundles – UCC Simplified Business • What is important on the previous page: • UCC Simplified Business • Business infers a MAS connection to a Standalone MCD. This involves solutions with less than 250 users. • The Bundles!!! • Entry Bundle • Standard Bundle • Premium Bundle • Notice “Included in UCC 2.0 at no extra charge” • The items shown from this box indicate in the example additions/enhancements to UCC 1.0 BUSINESS bundles at no additional cost. 8

  9. Mitel UCC Bundles – UCC Simplified Enterprise 9

  10. Mitel UCC Bundles – UCC Simplified Enterprise • What is important on the previous page: • UCC Simplified Enterprise • Enterprise infers connections to an Enterprise Environment with several MCD’s or MAS servers across a network. • The Bundles!!! • Entry Bundle • Standard Bundle • Premium Bundle • Notice “Included in UCC 2.0 at no extra charge” • The items shown from this box in the example indicate additions/enhancements to UCC 1.0 ENTERPRISE bundles at no additional cost. 10

  11. ULM (UCC Group License Manager) IMPORTANT: UCC V2 License Manager for Business or UCC V2 License Manager for Enterprise is applied to the Application Record ID (ARID) for a customer at the AMC site prior to applying any other licenses. AMC will automatically apply either of these licenses depending on the requirement (this will be shown later) : Business or Enterprise UCC V2 License Manager for Business (54006005) UCC V2 License Manager for Enterprise (54006006) The term ULM is used several times over the course of this workshop and is required in order to apply user licenses. There was a ULM version 1. ULM version 2 is required for UCC version 2 licenses. 11

  12. Top Level UCC V2 User Part Numbers New License Parts (explained on next pages) 54005983 UCC(V2) Entry User License for Business 54005978 UCC(V2) Entry User License for Enterprise 54005984 UCC(V2) Standard User License for Business 54005985 UCC(V2) Standard User License for Business - 50 User 54005979 UCC(V2) Standard User License for Enterprise 54005980 UCC(V2) Standard User License Enterprise - 50 User 54005986 UCC(V2) Premium User License for Business 54005987 UCC(V2) Premium User License for Business- 50 User 54005981 UCC(V2) Premium User License for Enterprise 54005982 UCC(V2) Premium User License for Enterprise - 50User 12

  13. Entry User License for Business • Description: UCC v2 Entry User License for Business • Part no.: 54005983 (this is an orderable part number) • This User License breaks down further into (each item Qty=1): • UCC MCD Entry User for Business (54005555) which contains: • MCD Standard User License (54004976) • MCD External Hotdesking (54003691) • UCC MAS Entry User for Business (54005556) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) • UCC IM Presence (54006006) 13

  14. Entry User License for Enterprise • Description: UCC v2 Entry User License for Enterprise • Part no.: 54005978 (this is an orderable part number) • This User License breaks down further into (each item Qty=1): • UCC MCD Entry User for Enterprise (54005557) which contains: • MCD Enterprise User License (54004975) • MCD External Hotdesking (54003691) • UCC MAS Entry User for Enterprise (54005558) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) • UCC IM Presence (54006006) 14

  15. Standard User License for Business • Description: UCC v2 Standard User License for Business • Part no.: 54005984 (this is an orderable part number) • This User License breaks down further into (each item Qty=1): • UCC MCD Standard License (54005329) which contains: • MCD Standard Multi-Device User License (54005329) – includes External Hotdesking • MCD Application Connection License (54004981) • 1 license is required for 10 users • UCC MAS License Package (54005540) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) Continued on next page 15

  16. Standard User License for Business (cont’d) • UC Advanced 1 Deskphone License (54004266) • Audio and Web Conference (MCA) User (54005538) • UCA Web/Mobile Portal (54005163) • UCC Mitel Border Gateway UC Advanced License Pkg (54006007) • MBG TW service 1 User (54004572) • UCA MiNet & SIP Softphone License (54005830) • HD Codec & Web Collab License • 1 license is required for 10 users • Mitel Collab Advanced for MCD Audio Upgrade • 1 license is required for 10 users 16

  17. Standard User License for Business – 50 Users • Description: UCC v2 Standard User License for Business – 50 Users • Part no.: 54005985 (this is an orderable part number) • This User License breaks down further into (each main item Qty=50): • UCC MCD Standard License (54005329) which contains: • MCD Standard Multi-Device User License (54005329) – includes External Hotdesking • MCD Application Connection License (54004981) • 1 license is required for 10 users • UCC MAS License Package (54005540) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) Continued on next page 17

  18. Standard User License for Business – 50 Users (cont’d) • UC Advanced 1 Deskphone License (54004266) • Audio and Web Conference (MCA) User (54005538) • UCA Web/Mobile Portal (54005163) • UCC Mitel Border Gateway UC Advanced License Pkg (54006007) • MBG TW service 1 User (54004572) • UCA MiNet & SIP Softphone License (54005830) • HD Codec & Web Collab License • 1 license is required for 10 users • Mitel Collab Advanced for MCD Audio Upgrade • 1 license is required for 10 users 18

  19. Standard User License for Enterprise • Description: UCC v2 Standard User License for Enterprise • Part no.: 54005979 (this is an orderable part number) • This User License breaks down further into (each item Qty=1): • UCC MCD Enterprise License (54005329) which contains: • MCD Enterprise Multi-Device User License (54005328) – includes External Hotdesking • MCD Application Connection License (54004981) • 1 license is required for 10 users • UCC MAS License Package(54005540) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) Continued on next page 19

  20. Standard User License for Enterprise (cont’d) • UC Advanced 1 Deskphone License (54004266) • Audio and Web Conference (MCA) User (54005538) • UCA Web/Mobile Portal (54005163) • UCC Mitel Border Gateway UC Advanced License Pkg (54006007) • MBG TW service 1 User (54004572) • UCA MiNet & SIP Softphone License (54005830) • HD Codec & Web Collab License • 1 license is required for 10 users • Mitel Collab Advanced for MCD Audio Upgrade • 1 license is required for 10 users 20

  21. Standard User License for Enterprise - 50 User • Description: UCC v2 Standard User License for Enterprise - 50 Users • Part no.: 54005980 (this is an orderable part number) • This User License breaks down further into (each main item Qty=50): • UCC MCD Enterprise License (54005329) which contains: • MCD Enterprise Multi-Device User License (54005328) – includes External Hotdesking • MCD Application Connection License (54004981) • 1 license is required for 10 users • UCC MAS License Package(54005540) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) Continued on next page 21

  22. Standard User License for Enterprise – 50 User (cont’d) • UC Advanced 1 Deskphone License (54004266) • Audio and Web Conference (MCA) User (54005538) • UCA Web/Mobile Portal (54005163) • UCC Mitel Border Gateway UC Advanced License Pkg (54006007) • MBG TW service 1 User (54004572) • UCA MiNet & SIP Softphone License (54005830) • HD Codec & Web Collab License • 1 license is required for 10 users • Mitel Collab Advanced for MCD Audio Upgrade • 1 license is required for 10 users 22

  23. Premium User License for Business • Description: UCC v2 Premium User License for Business • Part no.: 54005986 (this is an orderable part number) • This User License breaks down further into (each main item Qty=1): • UCC MCD Premium User for Business (54005565) which contains: • MCD Standard Multi-Device User License (54005329) – includes External Hotdesking • MCD Application Connection License (54004981) • 1 license is required per 10 users • UCC MAS Prem User for Business (54005566) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) • MAS NuPoint Advanced Unified Messaging (54004222) Continued on next page 23

  24. Premium User License for Business (cont’d) • Audio and Web Conference (MCA) User (54005538) • UCC MAS_UCA Premium User for Business (54005567) • UC Advanced Deskphone License (54004266) • UC Advanced Softphone License (54004268) • UC Advanced Mobile for Smart Devices (54005598) • UCA Web/Mobile Portal (54005163) • UCC UCA Mobile Premium User Business (54006010) • UCC Premium UCA Mobility SIP for SF + Video (54005887) • UCC Premium Mobility FMC (54005888) • UCC MAS_MBG Premium User for Business (54005572) • MBG TW service 1 User (54004572) • UCA MiNet & SIP Softphone License (54005830) Continued on next page 24

  25. Premium User License for Business (cont’d) • HD Codec & Web Collab License (54005477) • 1 license is required for 10 users • Mitel Collab Advanced for MCD Audio Upgrade (54005614) • 1 license is required for 10 users 25

  26. Premium User License for Business - 50 User • Description: UCC v2 Premium User License for Business - 50 Users • Part no.: 54005987 (this is an orderable part number) • This User License breaks down further into (each main item Qty=50): • UCC MCD Premium User for Business – 50 User (54005570) which contains: • MCD Standard Multi-Device User License (54005329) – includes External Hotdesking • MCD Application Connection License (54004981) – Qty 5 • 1 license is required per 10 users • UCC MAS Premium User for Business – 50 User (54005570) which contains: • MAS NuPoint Mail Box and Call Director licensing (54004762) • NuPoint Standard Unified Messaging (54004107) Continued on next page 26

  27. Premium User License for Business – 50 User (cont’d) • MAS NuPoint Advanced Unified Messaging (54004222) • Audio and Web Conference (MCA) User (54005538) • UCC MAS_UCA Premium User for Business – 50 User (54005571) • UC Advanced Deskphone License (54004266) • UC Advanced Softphone License (54004268) • UC Advanced Mobile for Smart Devices (54005598) • UCA Web/Mobile Portal (54005163) • UCC UCA Mobile Premium User Business – 50 User (54006011) • UCC Premium UCA Mobility SIP for SF + Video (54005887) • UCC Premium Mobility FMC (54005888) • UCC MAS_MBG Premium User for Business (54005572) • MBG TW service 1 User (54004572) Continued on next page 27

  28. Premium User License for Business – 50 User (cont’d) • UCA MiNet & SIP Softphone License (54005830) • HD Codec & Web Collab License (54005477) – Qty 5 • 1 license is required for 10 users • Mitel Collab Advanced for MCD Audio Upgrade (54005614) – Qty 5 • 1 license is required for 10 users 28

  29. UCC V2 New Uplift Part Numbers Uplift Parts The following part numbers may be used to upgrade your current user licenses to the next level of user licenses. UCC Entry V2 to UCC Standard V2 for Business (54006012) UCC Standard V2 to UCC Premium V2 for Business (54006013) UCC Entry V2 to UCC Standard V2 for Enterprise (54006014) UCC Standard V2 to UCC Premium V2 for Enterprise (54003015) 29

  30. IMPORTANT LICENSE REQ”T • Please note that UCC licensing requires an MCD (i.e. Virtual MCD Base Pkg, Virtual Appliance Business Base, MCD Enterprise PBX Software, etc…) to be included as part of ULM package • UCC version 2 licensing includes MCD User licenses and therefore the ULM requires an MCD to complete the solution (either individual or DLM) 30

  31. UCC V2 New SWAS Part Numbers SWAS (Software Assurance) NOTE: Do not confuse level of SWAS with level of UCC User License Standard SWAS UCC V2 Entry Business (54005998) Standard SWAS UCC V2 Standard Business (54005999) Standard SWAS UCC V2 Premium Business (54006000) Standard SWAS UCC V2 Entry Enterprise (54005992) Standard SWAS UCC V2 Standard Enterprise (54005993) Standard SWAS UCC V2 Premium Enterprise (54005994) Premium SWAS UCC V2 Entry Business (54006001) Premium SWAS UCC V2 Standard Business (54006002) Premium SWAS UCC V2 Premium Business (54006003) Premium SWAS UCC V2 Entry Enterprise (54005995) Premium SWAS UCC V2 Standard Enterprise (54005996) Premium SWAS UCC V2 Premium Enterprise (54005997) NOTE: To order Premium SWAS you must have Standard SWAS first. 31

  32. UCC vs vUCC • UCC itself typically applies to USER licensing. This involves MCD user licenses, MAS user licenses including all of the features (NuPoint, UCA, MCA) found under MAS. • vUCC is a unique Mitel Product that is comprised of virtual appliances such as vMCD and vMAS on the same virtual server . • vUCC licensing uses UCC licensing to fulfill its licensing requirements. • In Usecase 1 (later in this module) we are using UCC licensing on a Virtual Appliance Business Base (vUCC). • This Usecase could have just as easily used virtal MCD Base or MCD Enterprise PBX Software instead of vUCC. 32

  33. Usecase 1 – vUCC Business Example • A customer purchases the Virtual Appliance Business Base • This will include vMCD and vMAS with NuPoint, UCA, MCA and MBG • The MAS server in this example supports 90 users at various levels (Entry, Standard and Premium). • Remember that each user will have a UCC user license applied (refer to User License examples shown earlier in this module). • Additionally there will be other devices licenses added “a la carte” to the order for the actual MCD • In the example from the Sales Work Bench tool on the following pages the dealer ordered 10 x 5304’s and also ordered 10 MCD Standard User Licenses for these IP Phones. • Additionally the vMCD has 10 SIP Trunks and Live Content Suite for the phones. To support the 10 SIP Trunks on the vMCD, the MBG has 10 SIP Trunking Channel Proxy licenses. • Software Assurance (SWAS) is also ordered separately (see next page) Continued on next page 33

  34. Usecase 1 – vUCC Business Example (cont’d) • For Unified Communications in the example we will assume that the: • UCC Entry User Licenses are ordered and later applied to the 5320 phones from within MAS as part of the application of licenses to users • UCC Standard User Licenses are ordered and later applied to the 5330E phones from within MAS as part of the application of licenses to users • UCC Premium User Licenses are ordered and later applied to the 5340E phones from within MAS as part of the application of licenses to users • Software Assurance is purchased separately for the following: • MBG SIP Connect • UCC Virtual Appliance (vMAS) • UCC Entry Business, UCC Standard Business and UCC Premium Business licenses • All SWAS purchases include Standard and Premium (NOTE: you require Standard to upgrade to Premium) 34

  35. Usecase 1 – vUCC Business Example (cont’d) Note: UCC Virtual Appliance Business Base is now found under the Mitel Virtual UCC Appliance Products Category • The following is an example of the Sales Work Bench form (pricing has been removed) 35

  36. Usecase 1 – vUCC Licenses at AMC The following example shows the licenses listed in the report from the Sales Work Bench as shown on the AMC under each category (Desktop Device and Software Assurance categories are not shown). 36

  37. Usecase 1 – vUCC Licenses at AMC (cont’d) Creating vUCC ARIDs (with auto-generated ULM) and Applying Base Parts on AMC • Create an Application Record ID (ARID) for the vUCC under Mitel Generic Application Product Category. • Log into AMC. (This scenario assumes that the licenses on the previous page have been purchased by the Partner). • Select Customers (as shown below). • Under Product Category select Mitel Generic Application Product. • Select the Create Customer button. 37

  38. Usecase 1 – vUCC Licenses at AMC (cont’d) • Fill out the customer information (as shown in example) and Select Submit button. • Create an Application Record by selecting the Create App Record button. 38

  39. Usecase 1 – vUCC Licenses at AMC (cont’d) • To finish creating the Application Record (ARID), enter a description for the Application Record as shown. Select Submit and Confirm. • Assign part 54005919 (UCC Virtual Appliance Business Base) to the vUCC ARID. • Select the Assign button. 39

  40. Usecase 1 – vUCC Licenses at AMC (cont’d) • From under the Product Category select Mitel Virtual Unified Collaboration and Communications and select Retrieve. • From the list, select the appropriate PO (in this example it is UCC Training) and expand (red arrow). 40

  41. Usecase 1 – vUCC Licenses at AMC (cont’d) • When the entry is expanded, verify that Description indicates the UCC Virtual Appliance Business Base and Available indicates at least “1”. Under Assign enter “1”. Select the Assign button when complete. • Another page will ask you to confirm your select. Select Confirm. You have now assigned an ARID to your Customer. • From ‘Customers’, select Mitel Virtual Unified Collaboration and Communications beside Product Category. Select Retrieve. 41

  42. Usecase 1 – vUCC Licenses at AMC (cont’d) • Create the ULM Record. • Select the ‘dot’ next to Customer ID for your Customer • Expand the view of your Customer ID by selecting the + box. The App Record ID should appear below. (Note: Create ULM Record is still grayed out.) • Select the ‘dot’ next to the Application Record ID (Arid below). The Create ULM Record is now available. 42

  43. Usecase 1 – vUCC Licenses at AMC (cont’d) • Click Create ULM Record. Enter a ULM Description and then select Submit. There is a subsequent confirmation window that you must acknowledge. • ULM is now created with the vUCC ARID attached. Note: The MBG Arid that can be added on the right side is for a SEPARATE MBG Server (not the MBG co-located with vUCC). 43

  44. Usecase 1 – vUCC Licenses at AMC (cont’d) • Now you can proceed to apply the remaining UCC v2 or system parts (MBG SIP Trunk, a la carte items, etc…), to the vUCC ARID as per normal AMC process. Example of UCC v2 parts: • 54005983 UCC v2 Entry User License for Business • Standard SWAS UCC V2 Entry Business (54005998) • Optional: Premium SWAS UCC V2 Entry Business (54006001) Example of System Parts: • 54004976 MCD Standard User Licenses • if adding any additional devices such as 5304’s beyond the licenses provided under Unified Communications (step 6) • 54005400 10 MCD SIP Trunks • in this example it could be 2 of these part numbers to get 20 SIP Trunks on the MCD • 54004491 SIP Trunking Channel Proxy • if MBG is going to be the SIP Outbound Proxy Server • 54005219 Standard SWAS MBG SIP Connect • Optional: 54005666 Premium SWAS MBG SIP Connect • 54005934 SWA UCC Virtual Appliance • in this example the UCC is installed on a Virtual Appliance (Vmware) • Also add SWAS parts to the vUCC ARID for the base system 44

  45. Usecase 2 – Enterprise Example • A customer has an environment with the following elements: • 2 MCD’s( vMAS and 3300 MXe licensed for MCD Enterprise PBX) • 2 MAS Servers • 1 MBG server • There are 600 x 5320 IP Phones to be shared between the two MCDs • There are 800 x 5330E IP Phones to be shared between the two MCDs • There are 400 x 5340 IP Phones to be shared between the two MCDs • There are 200 x 5304 IP Phones to be shared between the two MCDs • The following Unified Communications user licenses were purchased for the MAS servers to support the IP Phones listed above • 600 UCC(V2) Entry User License for Enterprise = 600 user licenses • 16 x UCC (v2) Standard User License for Enterprise (50 User) = 800 user licenses • 8 x UCC (v2) Premium User License for Enterprise (50 User) = 400 user licenses 45

  46. Usecase 2 – Enterprise Example • Additionally there are other devices licenses added “a la carte” to the order for the actual MCDs. In the example from the Sales Work Bench tool on the following pages the dealer ordered: • For the vMCD • 200 x 5304’s and also ordered 200 MCD Enterprise User Licenses for these IP Phones. • 4 x 50 MCD SIP Trunks and Live Content Suite for the phones. • For the 3300 Mxe III controller • MCD Enterprise PBX software license • 5 Digital link licenses to complement the 3 x Dual T1/E1 Trunk MMC’s • Two Mitel Applications Suite (MAS) • MAS 4.0 Virtual Appliance licenses for each server. • One MBG • To support the 200 (i.e. 4 x 50) SIP Trunks on the vMCD, the MBG has 200 SIP Trunking Channel Proxy licenses. Continued on next page 46

  47. Usecase 2 – Enterprise Example • Software Assurance (SWAS) is also ordered separately for all required elements (MCD, MAS, MBG, SIP) • NOTE: In this example the aim is to keep it simple. With respect to MCD additional information on Licensing may be found at this link: http://edocs.mitel.com/UG/draft/3300ICP/Release_MCD_6.0/sysadmin/programming/about_licensing.html 47

  48. Usecase 2 (cont’d) • The following is an example of the Sales Work Bench form (pricing has been removed) 48

  49. Usecase 2 (cont’d) • 2nd page 49

  50. Usecase 2 – Licenses at AMC The following example shows the licenses listed in the report from the Sales Work Bench as shown on the AMC under each category (Desktop Devices and Software Assurance categories are not shown). 50

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