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Supporting the Next Generation: A New Approach to Care for Younger and Older People

The landscape of support for both younger and older individuals is evolving, driven by changing expectations and a diverse customer profile. Higher standards of care and the demand for flexibility necessitate a strategic response. Existing clients require a duty of care, and recent changes emphasize the need for consultation regarding future services. Low-level prevention can mitigate costs, as highlighted in a CapGemini report. Effective pilot programs and assessments of new clients can facilitate smooth transitions and reduce the fear associated with change.

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Supporting the Next Generation: A New Approach to Care for Younger and Older People

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  1. YOUNGER OLDER PEOPLE A NEW LOOK AT SUPPORT FOR THE NEXT GENERATION Lorraine Baillie : Supported Housing Manager : 21/04/10

  2. CHANGING EXPECTATIONS • Changing Customer Profile • Higher Standards • Want Flexibility • Increase in Demand Later

  3. CURRENT SERVICE NEED • Existing Clients • Duty of Care • Many Recent Changes • Consultation For Future Changes • Low Level Prevention

  4. CHANCE TO GET IT RIGHT • Consultation • Pilot New Services • Look after Current Clients • Assessment of New Clients • Gradual Change Lessens Fear Factor

  5. Prevention rather than cure • CapGemini report • Cost of Removal of Low Level Support • SP cost average £440.00 per annum • Withdrawal increases costs to other services by £550 Costs increase considerably if Residential care or Hospitalisation is needed

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