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Global Knowledge Survey

2013 Update. Global Knowledge Survey. Knowledge workers’ needs for Knowledge and Information. Practice and Research. GKS Aims. To lay the foundation for developing a sustainable global research network around the area of Knowledge Management

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Global Knowledge Survey

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  1. 2013 Update Global Knowledge Survey Knowledge workers’ needs for Knowledge and Information KnowAndManage Proprietary

  2. Practice and Research KnowAndManage Proprietary

  3. GKS Aims • To lay the foundation for developing a sustainable global research network around the area of Knowledge Management • To research the role that information and knowledge play in various industries • To build the world largest empirical database for knowledge and information needs in industry • To acquire funding for joint research projects among the partners of this network from national, regional and international funding bodies • We expect our investment into research to lead to high quality journal publications KnowAndManage Proprietary

  4. Industry Distribution Surveyed in Israel KnowAndManage Proprietary

  5. Global Industry Distribution 56/2918 KnowAndManage Proprietary

  6. Questionnaire Please think about your daily tasks (whether engineering or managerial); your role in the product life cycle; the different situations during this process; problems to be solved, decisions to be made and your needs for information and knowledge. Imagine you are trying to understand previous products/services for modification, upgrade, maintenance or use now or in future products/services. • Previous: Describe the information and knowledge you would like to retrieve from previous products / services • Future: Describe the information and knowledge you think should be captured to assist future engineering tasks • Significance: Why is a focus on knowledge important in your organization? KnowAndManage Proprietary

  7. Potential Categories • Initial 69 categories proposed by Heisig, Peter et al. (2010), Exploring knowledge and information needs in engineering from the past and for the future - results from a survey • 87 additional terms which in our opinion could serve as categories and searched again for their occurrence • Combining some of the categories belonging to the same field of activity or the same significance. For example: • Legal/ Law/ Legislation/ Regulation/ Rule/ Convention/ Directive • Effectiveness/ Efficacy/ Efficiency/ Reinventing the wheel • Recommendation/ Influence • This left us with 130 categories mentioned in 2175 data points KnowAndManage Proprietary

  8. Used Categories - 1 Total data points = 2175 Total categories = 130 KnowAndManage Proprietary

  9. Used Categories - 2 Total data points = 2175 Total data points = 2175 Total categories = 130 KnowAndManage Proprietary

  10. Used Categories - 3 Total data points = 2175 Total data points = 2175 Total categories = 130 KnowAndManage Proprietary

  11. Category Grouping • Operation • Engineering • Logistics • Business • Information relation and format • Relating to the information (how do respondents relate to the information, or have a significant connection with it or bearing on it). • Information format (the way in which the information is presented, organized, arranged, or kept). • Each of these groups and sub-groups was then observed to include two aspects repeating themselves across all the groups. These are: • Activity • Effect KnowAndManage Proprietary

  12. Category Grouping KnowAndManage Proprietary

  13. Categories in Groups and Sub-groups Product Organization People Transfer Profession Printed Circuits Process After Action Review Resource Information (engineering) Value Difficulty KnowAndManage Proprietary

  14. Format Aspects and Categories KnowAndManage Proprietary

  15. Categories & Data Points KnowAndManage Proprietary

  16. Answers Distribution KnowAndManage Proprietary

  17. PREVIOUS Findings Analysis KnowAndManage Proprietary

  18. FUTURE Findings Analysis KnowAndManage Proprietary

  19. SIGNIFICANCE Findings Analysis KnowAndManage Proprietary

  20. Mainly Operations……Business Significance KnowAndManage Proprietary

  21. Previous Distribution KnowAndManage Proprietary

  22. Future Distribution KnowAndManage Proprietary

  23. Significance Distribution KnowAndManage Proprietary

  24. Category Distribution KnowAndManage Proprietary

  25. International Survey KnowAndManage Proprietary

  26. Thanks for your attention, Keep in touch! KnowAndManage Proprietary

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