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Awareness of Complacency Safety & Compliance

Awareness of Complacency Safety & Compliance. Complacency. A feeling of quiet pleasure or security, often while unaware of some potential danger, defect, or the like; self-satisfaction or smug satisfaction with an existing situation, condition, etc. . Complacency.

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Awareness of Complacency Safety & Compliance

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  1. Awareness of Complacency Safety & Compliance

  2. Complacency A feeling of quiet pleasure or security, often while unaware of some potential danger, defect, or the like; self-satisfaction or smug satisfaction with an existing situation, condition, etc.

  3. Complacency • The thought that “everything is fine” • Nothing will happen to me • Tendency to focus on those day to day experiences to form expectations on what we should pay attention to in the future. • Is not “intentional” but must be motivational

  4. Inattentional Blindness • We are hardwired to sort information based on what we should and shouldn’t pay attention to. • At times, we do not see things in our environment that are actually there. • A function of our attention being focused in one area and ignoring many others. • Having a depth of experience can increase the likelihood that we will “see what we expect to see”. • Having expectations regarding what is “supposed” to happen next can result in being less likely to see something out of the ordinary or unexpected. • The brain is wired to expect what has been normal in the past.

  5. Question: How many accidents do you think occur with experienced drivers backing or turning into objects that were caused by Inattentional Blindness?

  6. Study #1: • Bobby has the same route, delivers to the same locations every day for 2 years • Has been a truck driver for the past 15 years • Has never had an accident or injury • Many of his stops are in very tight locations • On Tuesday, Bobby was backing into stop #3 • He backed into a dumpster and damaged the trailer • His first ever preventable accident Was this due to Inattentional Blindness?

  7. Study #2: • Mike has the same route, delivered to the same locations every day for the past 4 months • Has been a truck driver for the past 9 months • Has never had an accident or injury • Mike was asked to run a different route for a driver off sick • Mike was backing into stop #6 • He turned into a delivery van while leaving the stop • His first ever preventable accident Was this due to Inattentional Blindness?

  8. Optimism Bias • A human tendency to overestimate the likelihood of positive events and underestimate the negative events • Leads you to overestimate your abilities • May inhibit your ability to properly handle unforeseen events • May influence you to “push harder” without weighing the risks • Can also increase motivation to try new things • Example: Waiting too long to take shelter from a life threatening storm

  9. Combating Complacency Identify • Repetition leads to complacency • Be aware of complacency – how can it affect you? • Invest the energy to “make every scenario new” • Think about “What’s in it for you”? • It happens to all of us • As you work, think about: • What risks may fade in the background? • What am I overlooking? • What potential hazards exist that I might miss?

  10. Combating Complacency Integrate • Integrate your thinking into what you are doing. • Don’t just behave, but blend your attitude, and work patterns into the task at hand. • What safety considerations must you take for the day? • Activate your awareness and attention to the potential for risk as you work throughout the day.

  11. Questions: Do you believe the use of GOAL (Get out and Look) would help you to avoid Unintentional Blindness? Which of the Megasafe7 Rules will help you overcome complacency?

  12. 1 PREPARE TO DRIVE 2 EXPAND YOUR VIEW 3 MAINTAIN PROPER FOLLOWING DISTANCE 4 USE YOUR MIRRORS 5 EXECUTE SAFE LANE MANEUVERS 6 ASSESS INTERSECTIONS 7 ADJUST SPEED FOR CONDITIONS

  13. Summary • Complacency is an unintended consequence of the way we process the world around us. • You must be able to select what information to focus your attention to in your work environment. • If you work around potential hazards that are routine, your brain may filter this out and focus on other things. • Don’t become “blind” to the hazards. • We are prone to underestimate risk, and overestimate our abilities. • Identify those risks that may result in complacency, then make a plan to integrate awareness.

  14. Complacency Safety & Compliance 14

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