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Careers in Corporate Travel Presented to: International Society of Travel & Tourism Educators

Careers in Corporate Travel Presented to: International Society of Travel & Tourism Educators . Presented by Eric Casey, CAE NBTA Senior Director, Marketing, Membership & Communications October 4, 2007. What is Corporate Travel Management?. Comparatively new profession

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Careers in Corporate Travel Presented to: International Society of Travel & Tourism Educators

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  1. Careers in Corporate TravelPresented to:International Society of Travel & Tourism Educators Presented by Eric Casey, CAENBTA Senior Director, Marketing, Membership & Communications October 4, 2007

  2. What is Corporate Travel Management? • Comparatively new profession • Travel is typically the 2nd or 3rd largest controllable expenses on a company’s balance sheet • Travel managers utilize technology, data on their travelers and their spending clout to maximize savings for their company while ensuring the safety and security of their travelers

  3. The Marketplace • Domestic business travel in the US -- $300 Billion per year • Global business travel expenditures per year – $650B

  4. NBTA 101 • 3,200-member professional association • Buyer-led (60:40 buyer to supplier ratio) • Alexandria, Virginia Headquarters – 40 Staff • Related entities • NBTA Asia Pacific • NBTA Canada • NBTA Mexico • NBTA Foundation • Government Travel Group • 42 Chapters, 1 Branch

  5. Committees & Councils • Legislative Advisory Council • NBTAPAC Board • Aviation Committee • Corporate Social Responsibility • Data Protection Committee • Groups & Meetings Committee • Hotel Committee • International Risk Management Committee • Technology Committee

  6. NBTA Partners • Meeting Professionals International (MPI) • Institute for Supply Management (ISM) • Business for Diplomatic Action (BDA) • Travel Business Roundtable (TBR) • Travel Industry Association (TIA) • World Travel & Tourism Council (WTTC) • National Academy Foundation (NAF) • U.S. Chamber of Commerce • Next Generation Air Transportation System (NGATS) • Paragon Partnership

  7. Mexico City Sao Paolo Shanghai Toronto London Milan Sydney Los Angeles Washington, DC Atlanta New York 2008 NBTA Educational Programs

  8. Continuing Education • Fundamentals of Business Travel Management (CTE) • CCTE Program • Industry’s only professional certification program • 450+ graduates • Global Leadership Program • With Wharton School • Industry’s only graduate-level program

  9. Careers in Corporate Travel • Multi-faceted responsibilities • Financially rewarding • Extensive travel • Career opportunities as a buyer or seller of corporate travel services

  10. Responsibilities of Today’s Corporate Travel Manager • Strategic development of travel program • Negotiate with travel vendors • Air • Hotel • Car Rental • Chauffeured transportation • Credit Cards • TMCs

  11. Responsibilities of Today’s Corporate Travel Manager • Establish and administer travel policy • Administer corporate travel program • Evaluate and apply new technologies • Benchmark travel operations • Develop, control, analyze & report corporate travel budget

  12. Additional Responsibilities • Manage/supervise relationship with corporate travel agencies • Investigate travel complaints • Administer corporate credit card programs • Manage meetings • Implement strategic meetings management programs • Ensure traveler security • Risk management • Corporate social responsibility • Crisis management

  13. Still more responsibilities • Fleet management • Corporate jet services • Relocation services • Video conferencing • Food service • Emergency evacuation

  14. Educational Levels of Corporate Travel Managers

  15. Budgets Managed – Domestic T&E

  16. Budgets Managed – Int’l T&E

  17. Travel Dept. Reports To: • Finance – 24% • Purchasing – 19% • Administration – 12% • Human Resources – 11% • Strategic Sourcing – 11% • Operations – 6 • Other – 15%

  18. More About Corporate Travel Managers • 80% are female • Average of 6 people within travel dept. • Half of NBTA travel managers run global travel programs • Avg. of more than 5,000 domestic travelers in program • Avg. of roughly 3,000 int’l travelers

  19. Base Compensation by Years of Experience

  20. Base Compensation by Level of Education Completed

  21. Total Compensation by Job Title

  22. Compensation of Travel Agents vs Travel Managers

  23. Resources for Students Seeking Careers in Corporate Travel Management • Fundamentals of Business Travel Management Course • Covers all primary components of managed travel programs • Cost containment • Establishing policies • Addressing traveler safety and security • Setting up performance benchmarks • Proving ROI • Utilizing Technology

  24. Fundamentals Course (cont’d) • Offered in classroom, as an online course or as a workbook • Following completion, students may take exam • Those who pass exam earn CTE designation (Corporate Travel Expert) • The right credential to get a foot in the door

  25. Other NBTA Resources for Students • Student membership • Access to all NBTA member information • $49 rate ($345 for practitioners) • NBTA Career Center • NBTA Chapters • 42 chapters • Local networking opportunities

  26. Special Offer for Students of ISTTE Members • Students may take this course for $345 • Includes: • Fundamentals of Business Travel Management Course (regular price $545) • The CTE exam (regular price $100) • NBTA Student membership for one year ($49 value)

  27. Contact Information National Business Travel Association 1422 N. Royal St., 4th Floor Alexandria, VA 22314 702-684-0836 www.nbta.org ecasey@nbta.org

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