Exploring LibQUAL: Insights from Library Directors and Administrators in Ireland

Feb 13, 2026

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This paper examines the perceptions of library directors and administrators regarding the LibQUAL framework within Irish university libraries. It highlights various approaches to performance assessment, including benchmarking and action planning. The analysis covers the impact of LibQUAL on library services, the role of libraries as community spaces, and the challenges faced by administrators and directors. The study aims to identify key changes resulting from LibQUAL assessments, offering insights into how they serve as catalysts for strategic shifts and service improvements in academic libraries.

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Exploring LibQUAL: Insights from Library Directors and Administrators in Ireland

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