Hankers Technologies Pvt. Ltd.

1. Beyond the extremes Hankers Technologies Pvt. Ltd.

2. Hankers Technologies Pvt. Ltd. is solely dedicated to the business of IT Enabled Services. The company has been floated by a team of experienced entrepreneurs and professionals with the sole object to acquire the topmost position in the high growth industry of Information Technology business with a total commitment to quality aimed at consistently delivering a superior variety of customer services and to become fully service oriented integration and application development company. Since 2010 we are in business of providing services in the field of IT and ITES. Management at Hankers is a group of highly skilled individuals forming a team to ensure that various skills that form the lifeline of an organization are put together at the highest levels to ensure that every bit to its activities is managed perfectly. About us

3. We aim to provide our clients and partners with innovative, customer centric, real world solutions to outsourcing challenges and opportunities. By applying best practices and new ideas we can help our clients maximize the business in a cost effective manner. We can create new opportunities by playing a key role in guiding our clients to emerging and traditional outsourcing solutions within the framework of our client's distinct needs and requirements. We will conduct ourselves as responsible corporate citizens providing honest and ethical business solutions. mission

4. Infrastructure plays a vital role in any organization which provides IT enabled services. At Hankers, hardware and software are continuously upgraded, ensuring that the company stays on the edge of technology. System- Core2duo Latest + MS Office Server Core2duo Latest with 500GB HDD, 8 GB RAM with Dialer InstallationAudio cards, headphones, and transcription software available for better assistance. Software available for voice filtering and other assistance related to improving voice quality for better output. Soft Phone - Licensed Version Of Counter Path Internet Connection along with static IP and 4MBPS dedicated bandwidth infrastructure

5. Online and off-line reference material. 100% UPS (Uninterrupted power supply) back up to support power failure. Power generator set to support power supply failure. Kaspersky Internet security A well equipped library for assistance that contains books, reference material and CD ROM infrastructure

6. SwapnilJohri A professional with over 2 years experience in operations and process designing in variety of Industries. Associated with IT and ITES industry since 2009 as a consultant and also involved in operations for startup BPO companies. He is a Management Graduate from IMT Ghaziabad and is CEO of Hankers. Abhinav Ajay Abhinavhas more than 7years experience in Media Consultancy, BPO operations. His prior engagements were with BT, Bell Canada, Optus Telecom and HCL before joining Hankers as COO. He is passionately involved in Training & Development activities of the organizations due to his flair for Teaching & Training. Management team

7. Anmol Gupta An Entrepreneur and Venture capitalist, with vast experience in diverse fields, he is the CFO of Hankers and has lot of experience in Management Accounting. Anupam Gupta He is from financial background with over 8 years experience in operations and process designing in different Industries. Since 2006 involved in operations for startups. Management team

8. Services Offered • E–mail Management • Customer Service • Technical Support • E-sales Customer Contact Services • Outbound Services • Customer Acquisition • Customer Service • Qualified Lead Generation • Market Research/ Survey • Customer Loyalty and • Retention Programs • Collections • Inbound Services • Customer Service • Internal Helpdesk • Technical Support

9. Contact: Abhinav Ajay saxena+91-9811217056