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OFTA Workshop Customer-Oriented Application Steve Beason

OFTA Workshop Customer-Oriented Application Steve Beason Executive Director, Information Technology Hong Kong Jockey Club 10 September 2002. Introduction to HKJC. Operator of pari-mutuel betting on horse racing & Mark Six lottery Not-for-profit organization

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OFTA Workshop Customer-Oriented Application Steve Beason

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  1. OFTA WorkshopCustomer-Oriented Application Steve Beason Executive Director, Information TechnologyHong Kong Jockey Club 10 September 2002

  2. Introduction to HKJC • Operator of pari-mutuel betting on horse racing & Mark Six lottery • Not-for-profit organization • Annual donations total HK$1 billion • Contributes 10% of total HKSAR tax revenue • Private club for 18,000 members VISION To be a world leader in the provision of horse racing, sporting and betting entertainment, and Hong Kong's premier charity and community benefactor

  3. 43,338 47,260 55,620 60,143 66,388 72,277 80,670 92,353 91,493 81,335 83,417 81,533 78,159 30 32 33 33 34 35 39 43 48 54 58 67 71 70 68 67 67 66 65 61 57 52 46 42 33 29 01/02 89/90 90/91 91/92 92/93 93/94 94/95 95/96 96/97 97/98 98/99 99/00 00/01 Betting Channels Percentage of Betting Turnover by Cash & Account Transactions HK$m Cash Account

  4. IT Division Mission In co-operation with our corporate and public customers, the Information Technology Division will provide proven, high quality and cost-effective technology-based solutions and services that exceed agreed-upon business requirements.

  5. Next Generation Betting Channels • Betting Terminals • Direct Input Devices • Online Betting • Information Dissemination

  6. Betting Terminal

  7. Customer Input Terminal 1988 1994 2001 1991 1998

  8. Interactive Channel

  9. Next Generation Direct Input Device Bluetooth phone CIT-PDA Wireless modem Pocket PC + Wireless Pack for GSM/GPRS GPRS PDA Phone CIT 6 eWin Smart Phone 3G Phone Mobile Betting Service Two-Way-Messenger

  10. Information Dissemination

  11. STRIDE

  12. Wireless Interactive Terminal

  13. Virtual Horse Racing

  14. Q & A Thank You!

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