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Fraud

Fraud. Unfair & Deceptive Selling Methods. Lemon Law. Consumers who buy a new automobile or motor home with significant defects that cannot be repaired, or is a lemon, can obtain relief, through a cash refund or replacement What is a Lemon?

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Fraud

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  1. Fraud Unfair & Deceptive Selling Methods

  2. Lemon Law • Consumers who buy a new automobile or motor home with significant defects that cannot be repaired, or is a lemon, can obtain relief, through a cash refund or replacement • What is a Lemon? • A lemon is a defective car that is found to have numerous or severe defects not readily apparent before its purchase. Any vehicle with these issues can be termed a 'lemon,' and, by extension, any product which has major flaws that render it unfit for its purpose can be described as a 'lemon'.

  3. Cooling-off • When a consumer buys an item at home or at a location that is not the seller’s regular place of business, the consumer has 3 days to cancel that purchase if the cost was $25 or more. • The consumer’s opportunity to cancel for a full refund extends until midnight of the third business day • Set by Federal Trade Commission (FTC)

  4. Utah State Laws Against Fraud • Indicating a warranty that does not exist • Selling an item as free when purchased in conjunction with another item & then raising the price of the other item • Saying that repairs are necessary when they are not • Saying repairs have been made when they have not • Telling a consumer they have won a contest when they have not

  5. Pyramid Schemes Illegal scams in which large numbers of people at the bottom of the pyramid pay money to a few people at the top. • Prevention: Stay away from them

  6. Vacation Fraud Offering FREE trips • These end up very costly once you pay all of the conditions that are attached • Prevention: • Use a contract!

  7. Mechanic Fraud • Prevention • Have car checked before leaving on vacations! • Get a second opinion if you are away from your usual mechanic.

  8. Telephone Fraud • Americans lose an estimated $1 million every hour to investment fraud promoted over the phone. • Prevention • Hang up when it sounds to good to be true • Never give you credit card number • Ask the solicitor for the name, address, and phone for the company • Be wary of unknown charities

  9. Health & Nutrition Fraud • Promise of weight loss, adding years to their lives, curing ailments, and providing higher nutritional benefits. • Prevention: • Check with the FDA, BBB, and Bureau of consumer protection

  10. Email / Text Safety • Web of Deceit video

  11. Home Improvement Fraud Will approach homes that obviously need repairs • Prevention • Make sure contract is written and put every promise in writing. • Never pay the cost of the entire job before work is completed (10-30% reasonable) • Never release final payment until job is complete • Check with BBB for complaints • After job is complete, they will claim there has been a misunderstanding & the customer owes a lot more money than was originally quoted.

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