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Standardizing Clinical Orientation: Using Health Stream

The North and Northwest Suburban Healthcare Workforce Task Force aims to improve healthcare education by standardizing clinical orientation programs. Collaborating with community colleges and hospitals, the initiative focuses on increasing capacity and access to health career programs, optimizing resource utilization, and adopting regional best practices. Utilizing the HealthStream online platform, the task force seeks to provide consistent training, streamline the orientation process, and enhance the clinical learning experience for students. Workshops and ongoing collaborations form the basis for implementation.

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Standardizing Clinical Orientation: Using Health Stream

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  1. Standardizing Clinical Orientation: Using Health Stream HealthCare Share Day April 7, 2006

  2. Context of the Project’s Development: Developing a team

  3. North and Northwest Suburban HealthCare Workforce Task Force • WHO: Community Colleges (Harper, CLC, Oakton, Triton, McHenry, Elgin) and Hospitals (IHA members) in their districts (first meeting was December 7, 2004)

  4. North and Northwest Suburban HealthCare Workforce Task Force • WHY: • Increase capacity of health careers programs • Improve access to health career programs • Improve resource utilization • Adopt regional approaches to practices and education • Shared communication and decision making • Address legal issues • Benchmark best practices

  5. Initiatives identified • Centralized scheduling • Core curriculum • Consortia programming • Standardized orientation • Standard clinical affiliation agreements

  6. Initiatives Prioritized (at this time) • Centralized scheduling • Standard orientation

  7. Goals for Standardized Orientation • Colleges in area will subscribe to a similar orientation • Area agencies would accept this program of orientation cutting down on hospital employee time to do repeated orientations • Orientation standards would be consistently and uniformly implemented. • OPTIMIZE THE CLINICAL LEARNING EXPERIENCE MY MINIMIZING AMOUNT OF TIME IN ORIENTATION

  8. HealthStream: A tool for standardization

  9. HealthStream An Internet based educational program designed for orientation in healthcare facilities Currently used by several hospitals and agencies in the area HealthStream Express is a smaller program that is more affordable

  10. HealthStream Express Topics • HIPAA • Back Safety • Cultural Competence • Customer Service • Standard Precautions • Patient Rights • Workplace Violence

  11. HealthStream: Demonstration of a tool to get to a desired end

  12. Benefits • Easy access (anytime, anywhere) • Time saving for student and institution • Record keeping potential • Currency of information • Can also be used by faculty for annual updates required by clinical agencies • Potential enhancement of curriculum • Product used for orientation by many hospitals and health centers in the area • Adaptable to future needs

  13. Considerations • Record maintenance • Entering and deleting students’ access codes • “Inhouse” vs “at home” • Introduction of “new technology”

  14. Collaboration and Partnership • Consortia meetings • Surveys • April 18th workshop of key stakeholders

  15. Funding and resources • Harper College • 2 year contract at about $2600 per year; 500 users at a time • 1st year funding with capital dollars budgeted • Ongoing funding by adding $10 course fee to specific program courses

  16. Funding and Resources • Oakton • Discussions ongoing with Healthstream. Contract $2600 per year for 500 users. • Evaluation by Health Career programs currently in progress • Funding available through course fees that are in place

  17. Current Standing and Progress • Work shop on April 18th • Harper to implement with 2006-2007 academic year • Oakton with planned implementation for 2006-2007 academic year

  18. Evaluation and methodology • Student and Clinical site satisfaction • Decrease clinical time spent in orientation

  19. Barriers and Challenges • Potential that it is not adopted by regional colleges and clinical agencies • Not used by other colleges who may access the clinical agencies in our region • Various orientations used by hospitals used by area colleges outside of the region • Potential HealthStream access issues • Computer orientation not a part of this

  20. Next Steps • April 18th workshop – secure BUY-IN • Implementation timeline development • Development of an evaluation plan • Investigate hospital specific modules to be developed for other topic areas

  21. Contact information • Vickie Gukenberger, PhD, RN 847-925-6682 vgukenbe@harpercollege.edu • Elizabeth Pagenkopf, RN, MA 847-309-5271 epagenko@harpercollege.edu • Sandy Kubala, MSN, RN 847-635-1720 skubala@oakton.edu

  22. Questions and Answers Thank you

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