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Heather Young & Alma J. Burgess

How to Start a Reuse Program – Policies, Procedures, and Regulatory Issues September 16, 2009 – National AT Reuse Conference. Heather Young & Alma J. Burgess CReATE is an initiative of the Utah Assistive Technology Program (UATP). What is CReATE P&Ps: Initial Considerations

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Heather Young & Alma J. Burgess

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  1. How to Start a Reuse Program – Policies, Procedures, and Regulatory IssuesSeptember 16, 2009 – National AT Reuse Conference Heather Young & Alma J. Burgess CReATE is an initiative of the Utah Assistive Technology Program (UATP)

  2. What is CReATE P&Ps: Initial Considerations P&Ps: How we got started CReATE Processes Mitigating Liability P&Ps: Challenges Presentation Overview

  3. What is CReATE • Citizens Reutilizing Assistive Technology Equipment (CReATE) • Refurbish power and manual wheelchairs and scooters • Focus on Northern Utah and Wasatch Front • Serve all ages, statewide • Part-time technician and office coordinator • Charge Service Fee

  4. CReATE Stats • Devices transferred: 22 (Oct 08 to Sep 09) • Donations received: 87 Wheelchairs and scooters (Jan 20 to Sep 10, 09) • Saved individuals: $92,846 • Phone inquires: 97 (Jan to Sep 09) • Devices recycled: 70 (Aug to Sep 2009) • Weight of recycled devices: 15,920 pounds or 7.96 tons (Feb to Sep 09)

  5. P&Ps: Initial Considerations • Desired process/organization • Program based NOT person based • Liability • Transportation • Partnership with Arc of Utah • Verbiage – plain English, not technical writing

  6. P&Ps: How we got started • Research • Talked to other programs and people • Attended conferences • Spent time at warehouse • Thoughts on paper – brainstorming • Staff • Advisory Committee • Decided on a format • Divided into sections • Implemented • Lesson Learned: • Put into practice – don’t wait!!! • Office Coordinator updating regularly

  7. P&Ps: How we got started • Procedure Example • Money Handling Procedure (first procedure)

  8. CReATE Processes • Device Donation to Acquisition • Recycling • Refurbishing • Sanitization • Evaluation • Service Fee

  9. Mitigating Liability • P&Ps • Quality Control Process • Checklists • Forms

  10. P&Ps: Challenges • Employees implementing on daily basis • Collaborators implementing • Recording changes • Managing from a distance • Implementation and revisions

  11. Questions?

  12. Contact Information • Utah Assistive Technology Program (UATP) • http://www.uatpat.org/ • Heather Young • 435-797-7412 / heather@cpd2.usu.edu • Alma J. Burgess • 435-797-0253 / alma@cpd2.usu.edu

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