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ST. JAMES’ SETTLEMENT Wanchai Integrated Family Service Centre

ST. JAMES’ SETTLEMENT Wanchai Integrated Family Service Centre. Merging of Family Service Centre & Community Centre. Organizational Chart. Difficulty 1. Mindset Intervention methods Micro-skills focused Macro-intervention strategies. Coping Strategies.

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ST. JAMES’ SETTLEMENT Wanchai Integrated Family Service Centre

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  1. ST. JAMES’ SETTLEMENTWanchai Integrated Family Service Centre Merging of Family Service Centre & Community Centre

  2. Organizational Chart

  3. Difficulty 1 Mindset • Intervention methods Micro-skills focused Macro-intervention strategies

  4. Coping Strategies • Cultivating an appreciation culture • Sharing • Training • Creating Team Spirit and Shared Mission

  5. Difficulty 2 Requirement of multi-skills - Expertise Vs Generic

  6. Coping Strategies • Human Resources Management • Supportive Supervisor • Training

  7. Difficulty 3 Heavy Paper Work • Administration of Forms • Lack of IT support

  8. Coping Strategies - Briefing sessions • Clear Guidelines • Clerical support

  9. Difficulty 4 Reliability of Screening Forms - Nature of Cases

  10. Coping Strategies • Clinical experience • Flexibility in service provision

  11. Accessibility • Physical - Opening hours - Community based • Psychological - Vast type of services - Non-labelling programs

  12. Partnership • Strategic Alliances • Tailor-made Services

  13. Early Identification • Network building • Sensitive workers

  14. Integration • Thorough understanding of users’ needs • Responsive service planning

  15. Thank you!

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