News from each programme

1. News fromeach programme TEC Meeting Technical Management Training Leadership Coaching Language Training Safety Training Technical Training

2. Learning & Development Technical Management Training HR-L&D S Schuh TEC Meeting

3. Technical Managment: news • REGULAR PROGRAMME – new courses/news: • Introduction to knowledge transfer tools • PMI Project Management – CAPM/PMP preparation • CAPM/PMP exam vouchers as external training • Procurement – services: pending!! info to registrations • BE Linkperson course: review for next session 2015 • Managing by project: new trainer (November AG GDPM consultants) • REGULAR PROGRAMME – preparation: • TE: FSU Coordinator workshop – VPR/PGV • PH: Quality Assurance (technical) - VPR • Marie-Curie TRAININGS – not visible in catalogue: • Entrepreneurship for Scientists (ARDENT) • Introduction to Project Management w/ 6h-e-learning (ARDENT) • Effective scientific communication (picoSEC) • Idea generation and creativity (EDUSAFE) • CV Writing and Interview Skills • Scientific Writing TEC Meeting

4. Technical Management: CHArging • Current scheme: • Mix of “M&C”-style charging of 300CHF / day and real cost charging for new courses • Move fully to real cost charging: • same format as Technical Training • course price calculated for the minimum number of participants • Session price= real cost/final number of participants in session • Implementation: • All 2014 sessions will be charged under the new scheme • DTOs will be provided with training list of waiting/invited/attended participants per department with old and new prices • EDH catalogue update with new course prices will start July 1st (for a min. 1 week) TEC Meeting

5. Learning & Development Leadership Coaching HR-L&D P. Goy TEC Meeting

6. WHY LEADERSHIP COACHING? • Need expressed from various stakeholders to provide further support to managers • Coaching : • Provides appropriate support to managers and leaders to integrate and fulfil their role and responsibilities • Is a customized and individualized approach (appropriate at such level of responsibilities) • Is recognized as the most effective support at management level to optimize performance, enhance strategic thinking to support effectiveness and efficiency • Helps to deal with performance management issues and how to keep up staff motivation TEC Meeting

7. Coaching - GENERAL OBJECTIVES • Enhance professional skills • Support transition successfully into a new position • Developthe individual’s potential • Provide career support • Help manage stress • Support in process changes and in resolving conflicts • Enhance personal impact and performance • Develop emotional intelligence & strategic focus TEC Meeting

8. LEADERSHIP CULTURE HR Recommendations Leadership coaching financed by the Departmentconcerned • Leadership coaching for: • 1. • DEPARTMENT HEADS and DIRECTORS • GROUP LEADERS • SUPERVISORS • 3. STAFF designated by DHs On an exceptional basis TEC Meeting

9. LEADERSHIP CULTURE HR Recommendations • Request for Leadership coaching is first discussed between hierarchy (including DH) and HRA • Leadership coaching is administered by HR-L&D (coaching agreement) • Follow-upby HR Frontline (back to the workplace) • 4. Process within Department • Information to DTO TEC Meeting

10. For whom ? HR Recommendations • All newly appointed Directors, Department Heads & Group Leaders (i.e., appointed in the previous calendar year): • Leadership coaching offered systematically • Participation on a voluntary basis • Aim: to accompany them in taking on a new function (“know what & how to do …”) • 8 – 10 sessions over a 6 month period • Also applicable to Team Leaders & future GLs & TLs • 2. Existing DHs/GLs: • subject to discussion with hierarchy TEC Meeting

11. For whom ? HR Recommendations • Supervisors • (exceptional basis) • First line support should be addressed by the HR Frontline, in collaboration with the supervisor, in the framework of performance management. • External “Coaching for performance” agreementshould be granted on an exceptional basis only. • Remarks : ‘Coaching skills for supervisors’ available in training modules offered in the leadership curriculum TEC Meeting

12. For whom ? HR Recommendations • Staff (designated by DHs) • (exceptional basis) • Leadership coaching : • Subject to discussion with hierarchy and HR • Participation on a voluntary basis • Aim: to enhance professional effectiveness through personal development (“know how to be…”) • 8 – 10 sessions over a 1 year period TEC Meeting

13. Slide from TEC Dec 2013 TEC Meeting

14. CDP - Internalprocesses: update • Mandate: pitch CDP-internal admin processes at SV-level, more concise, efficient format • Objectives: • Spirit of role & responsibilities • Selected basic information on key processes: NOT exhaustive, the survival kit • Orient them where to find information • Introduce key experts or reference staff • Supervisor reference document + online (supervisor e-Guide?) • Format: • Orientation day: 1-1.5h / theme around mini case studies + panel experts for Q&A • Networking lunch • 4-6 20’ tracked webinars with basic key messages: view before orientation day, quiz? • Supervisor reference guide: full documentation of all administrative CERN processes for supervisors by domain • Target implementation: autumn 2014 Project outline proposal –communicated these days TEC Meeting

15. Learning & Development Language Training HR-L&D E. Mosselmans TEC Meeting

16. Language training • Contrat avec Paroles arrive à son terme • les cours (tailor made, spécifique, etc.) doivent se terminer avant mi-juillet • Les cours d’été n’auront pas lieu cette année • Une réunion sera fixée début juillet • Salles de cours • 2 salles supplémentaires à Prévessin TEC Meeting

17. Learning & Development Safety Training HR-L&D C. Balle TEC Meeting

18. safety training • The Safety Training service offers: • E-Learning courses • https://sir.cern.ch • Face-to-face courses • https://cta.cern.ch • Taylor-made courses, sending a request to: • safety-training@cern.ch • Example: habilitation électrique sessions for BE-RF (Eric)

19. safety training Taylor-made courses meanthat: • The requestor benefits from: • A centralized service with an overview of all courses (current and past) • The experience in organizing trainings • The IT-tools of Safety Training • Moreover: • We ensure that the training provider and the trainer are certified • The course and the participants are recorded in our database, which we share with HR-LD and which is directly linked to the database of personnel files • The successful participation of a course is linked to access-rights • Refresher courses can be organized (with automatic notification to the participants!) to ensure a periodic update • Other teams may benefit from tailor-made courses • Taylor-made courses are “hidden”, thus not listed in the CTA front-office catalogue

20. As of January 1st, 2014: New codes and course titles in CTA catalogue

21. Tunnel mock-up in PrévessinSafety Training Centre: Heliumleak simulation

22. Learning & Development Technical Training HR-L&D V. Perez Reale TEC Meeting

23. Review programme MEETING WITH DTOs 24.04.14 • REGULAR PROGRAMME: • Beginning of each year/semester session calendar for trainings happening >= 1 once a year will be sent to DTOs and shown in catalogue • Current training programme will be reduced by ~50%: all trainings held once a year will be kept for all categories • OTHER LESS REGULAR TRAININGS: • Trainings (< 1/year) will be left in training catalogue with NO Sign up button. • When contacted by interested participants for these trainings work with DTOs to see if an in-house can be organized • If no in-house possible suggest participants to go external • Trainings not so often needed by groups/projects to be collected by DTOs via LNI each year • NEW TRAININGS: New trainings throughout the year as requested and through LNI • Proposal to start new programme: September 2014 Technical Training Programme TEC Meeting