Level 11 SCQF Diploma in Business Management

LEVEL 11 SCQF DIPLOMA IN BUSINESSMANAGEMENT Credits :120 Duration : 6 months /9 months Londan School of InternationalBusiness www.LSIB.co.uk admissions@lsib.co.uk

2 About London School of InternationalBusness London School of International Business (LSIB) LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

3 LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

4 • Introduction andSummary • The Diploma in Business Management (SCQF Level 11) is a Regulated Qualifications Framework (RQF) equivalent Level 7 qualification. It is designed to meet the needs of senior/middle managers in the running of their businesses, and to facilitate their progression to higher levels within their organisation. Managers need to be aware of issues, able to analyse their potential outcomes and consequences, and decide how to react. They do not have to be expert in all areas of business but they need to possess a general awareness of what specialist facilities and services exist, and how they can assist in carrying out that role. The programme includes contemporary topics reflectingkey • issues within the 21st century business environment, as well as the latest developments in managementresearch. • The programme has been produced to conform to the requirements of the RQF, the SCQF, the National Occupational Standards for Management and Leadership (NOS) and the relevant Quality Assurance Agency (QAA) subject benchmarkstatements.1 • Aims • The aims of this programme will allow learnersto: • Apply theoretical understanding of business and management to complex and current business issues andtheimpactoftheexternalenvironment,withaviewtoimprovingbusinesspractice • Critically reflect upon own leadership and management skills and thereby allow learners to prepareforseniorroleswithintheirorganisation • Develop a lifelong learning attitude toeducation and training • Gain a critical insight into contemporary research and leading-edge practice within the field of strategicmanagement • Develop considerable autonomy in their learning and enhance their ability to plan, implement and evaluate consultancy projects in a groupcontext • Demonstrate originality and enterprise in approaching complex businessissues • Demonstrate self-direction, initiative and autonomy in research and scholarship towards solutionstoorganisationalproblemsinachosenfieldofmanagement • Critically evaluate proposed solutions to businessproblems. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

5 • Teaching, Learning andAssessment • The Diploma in Business Management (SCQF Level 11) is designed for learners who have gained a considerable degree of subject knowledge and proficiency from undergraduate studies, experience within the workplace, or both. The approach to study is essentially one of critique and evaluation: using the results of current and recent research and case studies to analyse, evaluate and appraise established methods, practices ortechniques. • Teaching input is provided via a wide range of approaches including lectures and seminars (online and or face to face), video and case studies. Particular emphasis is placed on team approaches and the setting of work-based tasks ata strategic level. • Learning strategies include syndicate work, group presentations, working with local business organisations, and self-managedlearning. • Assessments have a strong practical and professional orientation and enable learners to develop a range of practical management skills relevant to senior roles in their organisation. Work-based assignmentsareusedwhererelevantandpracticalinordertohelpparticipants: • Relate theirlearningtotheirworkenvironment • Increase their knowledge of thatenvironment • Raisetheirprofile andensurethattheirsponsorgainsimmediatepracticalbenefit • Access increased employability/progressionopportunities. • EntryRequirements • One of thefollowing: • Level 6 Diploma,or • Bachelors Degree, or • Other relevant international qualification at Level 6,and • English language, with Relevant workexperience LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

6 Progression Students completing the Diploma in Business Management (SCQF level 11) will be able to progress totheMastersstage ofauniversityMBA(MasterinBusinessAdministration)programme. Curriculum The Diploma in Business Management is a SCQF Level 11 (RQF equivalent Level 7) programme and is abbreviated to BM on the table below. The programme consists of 5 units, all of which are compulsory, asshown: BM CompulsoryUnits LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

7 National Occupational Standards(NOS) Some of the knowledge covered in the Diploma in Business Management (BM) maps against the underpinning knowledge of units from the NOS for Management and Leadership (2008). For more information on this, please contact us atinfo@eduqual.org.uk. QAA BenchmarkStatements The Diploma in Business Management is a SCQF Level 11/RQF equivalent Level 7 qualification and has been developed using the QAA Benchmark Statement (2015) on Master’s degree in business and management (Type 3). If you would like more information on this, please contact us at info@eduqual.org.uk. Learning/Teaching Methods andStrategies The learning outcomes will be achieved by the use of the following learning andteaching methods andstrategies: LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

8 Assessment Methods andStrategies The following assessment strategies will be adopted to achieve the learningoutcomes: LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

9 StrategicManagement UnitSummary LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

10 Learning Outcome 2 (Assignment 1, Task1) Identify and evaluate the external factors affecting anorganisation. Performance Criteria On completion of this unit,the learnercan: Content/Evidence The learner must provide evidence which drawsfrom the knowledge and skillslisted: 2.1 Critically analyse major changes taking place in the externalenvironment that will impact on an organisation’s business strategy. Use of models such as PESTEL, Porter’s 5 Forces, Scenario Planning,SWOT. 2.2 Analyse the needs and expectations of stakeholders for an organisation and consider the impact on strategic business planning. Carry out a stakeholder analysis of an organisation and identify needs and expectations, and likelyimpact. Learning Outcome 3 (Assignment 1, Task2) Review and evaluate existing business plans and strategies of anorganisation. Performance Criteria On completion of this unit,the learnercan: Content/Evidence The learner must provide evidence which drawsfrom the knowledge and skillslisted: 3.1 Select and use appropriate toolsfor strategic analysis of an organisation’s current business strategies, and then consider: Options fordeveloping strategicplanning Selection of an appropriatestrategic option. For identified organisation, evaluate and use models such as BCG and Ansoff’s grids to analyse, plan, and selectstrategy. 3.2 Critically evaluate theeffectiveness of tools available forstrategic analysis. Critically evaluate tools available and their effectiveness for givenscenarios. 3.3 Review the risks and competitive position of an organisation in itscurrent market. Evaluate the position of a chosen organisation using selected tools fromabove. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

11 Delivery and Assessment Tuition and guidance should feature flexible approaches to delivering the unit. Formal tuition sessions, whether face to face or online, will identify some of the required, theoretical subject matter. This will help students to work individually, or as part of a group, researching and gathering information about the subject. Personal and group research, case studies, simulations, exercises and discussion are typical and engaging ways of learning about the subject. Students will likely use tutor- and self-directed study and reflect on their experience and expertise. Up-to-date information and materials are available from many sources such as businesses, the World Wide Web, television and radio broadcasts, broadsheet newspapers and advisoryservices. Full guidance on delivery and assessment is available from EduQual upon request.1 Where Recognition of Prior Learning (RPL) is a valid option for learners that meet some (or all) of the assessment criteria outlined for a given unit, readers are referred toEduQual’s Recognition of Prior Learning Policy. This policy is available online, or byrequest.2 Finally, EduQual provides detailed Assessment Guidance to its Approved Centres. Centres that lack this documentmay: Requestitfromtheemailaddressshowninthefootnotesonthispage Access it from their ownEduQual Dropbox folder. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

12 Outlined LearningPlan The following outlined learning plan can be used as a guidance document in conjunction with theunit assessment. It is designed only as a simple exemplar of a way in which the unitcan be delivered. List of LearnerSources Therecommendedsources listedbelowshouldbefamiliartoeachtutor/assessorwho isdelivering this unit as part of an EduQual qualification. Learners should be made aware ofthese sources before deliveryofthisunit,andbefullyconversantwiththese sourcesuponcompletionofthisunit. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

13 Strategic FinancialManagement UnitSummary LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

16 Delivery and Assessment Tuition and guidance should feature flexible approaches to delivering the unit. Formal tuition sessions, whether face to face or online, will identify some of the required, theoretical subject matter. This will help students to work individually, or as part of a group, researching and gathering information about the subject. Personal and group research, case studies, simulations, exercises and discussion are typical and engaging ways of learning about the subject. Students will likely use tutor- and self-directed study and reflect on their experience and expertise. Up-to-date information and materials are available from many sources, such as businesses, the World Wide Web, television and radio broadcasts, broadsheet newspapers and advisoryservices. Full guidance on delivery and assessment is available from EduQual upon request.1 Where Recognition of Prior Learning (RPL) is a valid option for learners that meet some (or all) of the assessment criteria outlined for a given unit, readers are referred toEduQual’s Recognition of Prior Learning Policy. This policy is available online, or byrequest.2 Finally, EduQual provides detailed Assessment Guidance to its Approved Centres. Centres that lack this documentmay: Requestitfromtheemailaddressshowninthefootnotesonthispage Access it from their ownEduQual Dropbox folder. Outlined LearningPlan The following outlined learning plan can be used as a guidance document in conjunction withthe unitassessment.Itisdesignedonlyasasimpleexemplarofawayinwhichtheunitcanbedelivered. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

17 List of LearnerSources The recommended sources listed below should be familiar to each tutor/assessor who is delivering this unit as part of an EduQual qualification. Learners should be made aware ofthese sources before deliveryofthisunit,andbefullyconversantwiththese sourcesuponcompletionofthisunit. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

18 Change Management and StrategicLeadership UnitSummary LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

21 Delivery and Assessment Tuition and guidance should feature flexible approaches to delivering the unit. Formal tuition sessions,whetherfaceto faceoronline,willidentifysome oftherequired,theoreticalsubject matter.This willhelpstudentstoworkindividually,oraspartofagroup, researchingand gathering information about the subject. Personal and group research, case studies, simulations, exercises and discussion are typical and engaging ways of learning about the subject. Students will likely use tutor-and self-directed study and reflect on their experience and expertise. Up-to-date information and materials are available from many sources such as businesses, the World Wide Web, television and radio broadcasts, broadsheet newspapers and advisoryservices. Full guidance on delivery and assessment is available from EduQual upon request.1 Where Recognition of Prior Learning (RPL) is a valid option for learners that meet some (or all) of the assessment criteria outlined for a given unit, readers are referred toEduQual’s Recognition ofPrior Learning Policy. This policy is available online, or byrequest.2 Finally, EduQual provides detailed Assessment Guidance to its Approved Centres. Centres that lack this documentmay: Requestitfromtheemailaddressshowninthefootnotesonthispage Access it from their ownEduQual Dropbox folder. Outline LearningPlan The following outlined learning plan can be used as a guidance document in conjunction withthe unitassessment.Itisdesignedonlyasasimpleexemplarofawayinwhichtheunitcanbedelivered. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

22 List of LearnerSources The recommended sources listed below should be familiar to each tutor/assessor who is delivering this unit as part of an EduQual qualification. Learners should be made aware of these sources before deliveryofthisunit,andbefullyconversantwiththese sourcesuponcompletionofthisunit. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

23 Strategic Resource Management inOrganisations UnitSummary LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

26 Learning Outcome 6 (Assignment 2, Task1) Evaluate the strategic role of capacity management in relation to operations in manufacturing and serviceorganisations. Performance Criteria On completion of this unit,the learnercan: Content/Evidence The learner must provide evidence which drawsfrom the knowledge and skillslisted: 6.1 Evaluate approaches used in capacity management to match operational capacity and meetexpected Evaluation of case studies such as Zara/Inditex to adjust capacity to meet demand, demand pull vs. supply pushapproaches. demand. 6.2 Critically assess the appropriateness of the following approaches in a manufacturing and/or service organisation: lean enterprise; total quality management; supply chain architecture. Evaluationofcasestudiesoftheuseofeachoftheseinbrief reports. 6.3 Design and evaluate a customer fulfilment plan for selected organisations. Evaluate then select appropriate strategies for inclusionin customer fulfilment plan for selectedorganisations. 6.4 Evaluate the use of traditionaland internet-based information systemsin attaining competitiveadvantage. Evaluation of systems such as CRM, EPOS, etc. in selected organisations. Delivery and Assessment Tuition and guidance should feature flexible approaches to delivering the unit. Formal tuition sessions, whether face to face or online, will identify some of the required, theoretical subject matter. This will help students to work individually, or as part of a group, researching and gathering information about the subject. Personal and group research, case studies, simulations, exercises and discussion are typical and engaging ways of learning about the subject. Students will likely use tutor- and self-directed study and reflect on their experience and expertise. Up-to-date information and materials are available from many sources such as businesses, the World Wide Web, television and radio broadcasts, broadsheet newspapers and advisoryservices. Full guidance on delivery and assessment is available from EduQual upon request.1 Where Recognition of Prior Learning (RPL) is a valid option for learners that meet some (or all) of the assessment criteria outlined for a given unit, readers are referred toEduQual’s Recognitionof Prior Learning Policy. This policy is available online, or byrequest.2 Finally, EduQual provides detailed Assessment Guidance to its Approved Centres. Centres that lack this documentmay: Requestitfromtheemailaddressshowninthefootnotesonthispage Access it from their ownEduQual Dropbox folder. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

27 Outlined LearningPlan The following outlined learning plan can be used as a guidance document in conjunction withthe unitassessment.Itisdesignedonlyasasimpleexemplarofawayinwhichtheunitcanbedelivered. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

28 List of LearnerSources Therecommendedsources listedbelowshouldbefamiliartoeachtutor/assessorwhoisdelivering this unit as part of an EduQual qualification. Learners should be made aware ofthese sources before deliveryofthisunit,andbefullyconversantwiththese sourcesuponcompletionofthisunit. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

29 Marketing Management inPractice UnitSummary LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

30 o LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

31 Delivery and Assessment Tuition and guidance should feature flexible approaches to delivering the unit. Formal tuition sessions, whether face to face or online, will identify some of the required, theoretical subject matter. This will help students to work individually, or as part of a group, researching and gathering information about the subject. Personal and group research, case studies, simulations, exercises and discussion are typical and engaging ways of learning about the subject. Students will likely use tutor- and self-directed study and reflect on their experience and expertise. Up-to-date information and materials are available from many sources, such as businesses, the World Wide Web, television and radio broadcasts, broadsheet newspapers and advisoryservices. Full guidance on delivery and assessment is available from EduQual upon request.1 Where Recognition of Prior Learning (RPL) is a valid option for learners that meet some (or all) of the assessment criteria outlined for a given unit, readers are referred toEduQual’s Recognition of Prior Learning Policy. This policy is available online, or byrequest.2 Finally, EduQual provides detailed Assessment Guidance to its Approved Centres. Centres that lack this documentmay: Requestitfromtheemail addressshowninthefootnotesonthispage Access it from their ownEduQual Dropbox folder. LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

32 Outlined LearningPlan The following outlined learning plan can be used as a guidance document in conjunction withthe unitassessment.Itisdesignedonlyasasimpleexemplarofawayinwhichtheunitcanbedelivered. List of LearnerSources The recommended sources listed below should be familiar to each tutor/assessor who is delivering this unit as part of an EduQual qualification. Learners should be made aware of thesesources before deliveryofthisunit,andbefullyconversantwiththese sourcesuponcompletionofthisunit. Textbooks Aaker, D. (2005): Strategic Market Management (7th Ed.). Chichester: John Wiley Kotler, P., Chernev, A. (2012): Strategic Marketing Management (7thEd.). CerebellumPress McDonald, M.H. (2011): Marketing Plans: How to Prepare Them, How to Use Them (7th Ed). Chichester: JohnWiley Piercy, N. F. (2008): Market-led Strategic Change: Transforming the process of goingto Market (4th Ed). Butterworth:Heinemann Doyle, P. (2008): Value Based Marketing (2nd Ed): Chichester: JohnWiley. Fill, C. (2009): Marketing Communications: Interactivity, Communities and Content (5th Ed). Harlow:Pearson LONDON SCHOOL OF INTERNATIONALBUSINESS www.LSIB.co.uk

Level 11 SCQF Diploma in Business Management