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Introducing Microsoft Lync

Introducing Microsoft Lync. Tuesday 22 nd May 2012. Agenda. Welcome Microsoft Active Communications Microsoft Eco-system Solutions Value Mix Questions . Communications Today. Lync 2010: Unifying Communications. Instant Messaging. Video Conferencing . Web Conferencing . E-mail and

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Introducing Microsoft Lync

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  1. Introducing Microsoft Lync Tuesday 22nd May 2012

  2. Agenda • Welcome • Microsoft • Active Communications • Microsoft Eco-system Solutions • Value Mix • Questions

  3. Communications Today Lync 2010: Unifying Communications InstantMessaging Video Conferencing Web Conferencing E-mail and Calendaring AudioConferencing Voicemail Telephony InstantMessaging Telephony andUM Unified Conferencing: Audio, Video, Web E-mail/Calendaring User Experience User Experience User Experience User Experience User Experience User Experience User Experience Unified Experience Authentication Administration Storage Compliance Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage

  4. Unified Business Platform Unified Communications Collaboration Enterprise Content Management Business Intelligence Enterprise Search The Future of Productivity Best Productivity Experience Across PC, Phone, and Browser The Cloud On Your Terms Online On-premises

  5. Industry Momentum “Lync…is certainly going to shake up the market.” 36% companies surveyed are already using OCS or Lync as UC client, more than IBM, Cisco and Public IM clients. “If you didn’t think Microsoft was serious about voice communications before, you better believe it now.” “Microsoft Lync 2010 is the first Unified Communications product to pass the SIP Torture and Attrition Test with Miercom by achieving a record 4 million SIP calls complete without error. The evaluation of MS Lync included testing for Performance, Resiliency, and Security..”

  6. Connecting People in New Ways REDUCE COSTS through converged communications ADOPT QUICKLY through ease of use EASE DEPLOYMENT through interop & extensibility INSTANT MESSAGING& PRESENCE AUDIO, VIDEO,WEB CONFERENCING ENTERPRISE VOICE& TELEPHONY

  7. Lync Connects People in New Ways, Anytime and Anywhere Access messages through your PC, mobile device, or the Web Connect in real time across devices from a familiar interface PC Mobile Web

  8. Unified Business Platform Unified Communications Collaboration Enterprise Content Management Business Intelligence Enterprise Search The Future of Productivity Best Productivity Experience Across PC, Phone, and Browser The Cloud On Your Terms Online On-premises

  9. What About Microsoft? Usage (June 2010) • Instant Messaging • 137k unique users - 97M messages per month • Online Meetings and Ad hoc collaboration • 135k monthly scheduled meetings • 299k ad hoc desktop sharing sessions per month • Reservation-less Audio Conferencing • 136k monthly audio conferences • 58M minutes of audio conferencing per month • Enterprise Voice • 77k people rely on OCS for all communications • 59 sites, 6.6M calls and 44M minutes /month Business Value • $1.2M per month from audio conferencing service • $2M per year in telephony support costs • Facilitates $90M per year reduction in travel Ad hoc collaboration Planning Meetings Customer Meetings Global Development Teams

  10. Marco de Jager mdejager@activecommunications.eu) Unify your communications

  11. Active Communications • Over 20 years of experience • Unified Messaging and Communication Experts • Microsoft Silver Partner Unified Communications • Offices in The Netherlands, Spain, Hong Kong, and Australia • Our own development team • Partner network across EMEA Unify your communications

  12. The Lync Opportunity Unify your communications

  13. Why Microsoft? Unify your communications

  14. The ACS Lync Appliance Unify your communications

  15. Microsoft Lync 2010 server architecture UC endpoints QOE Monitoring Archiving CDR Public IM Clouds DMZ MSN AOL Yahoo Data Audio/Video Inbound Routing Outbound Routing SIP Remote Users Voice Mail Routing Active Directory Front-End Server (IM, Presence) Backend SQL server Edge Server Exchange 2007 Server UM Mediation Server Federated Businesses (SIP-PSTN GW) Voicemail “Complex design” PRI PSTN PBX

  16. What is ACS? UC endpoints Public IM Clouds MSN AOL Yahoo Remote Users ACS Server Enterprise Active Directory Exchange 2010 Server UM Federated Businesses (SIP-PSTN GW) Voicemail “Simplified design” PRI PSTN PBX

  17. ACS technical concept • Appliance based: virtualized on Hyper-V • Out-of-the-box running LYNC deployment • ACS Management Suite • One system administrator interface • Setting up configuration • Add, moves and changes • Active Directory controller • No impact on customer’s Active Directory • One ACS appliance can connect to multiple Active Directories • ACS = 110% Lync • Centralized Call Forwarding • Automatic user management • (creates/deletes Lync accounts based on AD group membership) Unify your communications

  18. Additional features

  19. Simplicity ACS is an all-in-one UC platform, that simplifies installation and maintenance by unifying multiple servers into one appliance, one admin interface for daily maintenance and a connector to the ActiveDirectory. ACS = 110% Lync Unified Communication Unify your communications

  20. Comparison

  21. ACS Advantages for your customers • TCO • Single Footprint • Single Point of administration • ACS appliance is an asset, i.e. depreciation over multiple years • ICT • No implications for Enterprise Forest • Multiple AD connections • Unified administration • Easy deployment • Short installation • Remote Administration • Controlled roll out within organization • ACS is 110% Lync Unify your communications

  22. Screenshot Unify your communications

  23. Thank you For more information visit: www.activecommunications.eu Unify your communications

  24. Microsoft Lync Value Proposition Engaging the Microsoft Channel – Making Lync Business Easier Peter Woodhams, European Product manager

  25. Why Westcon & Microsoft Lync? Many Microsoft partners’ business models focus on selling consultancy and Pro Services • Many face challenges posed by deployment of real-time applications and associated products Lync is the first MS platform that depends on a number of third party elements for successful deployments • Current supply chains for Lync devices & appliances are disparate and fragmented • Partners struggle to put all the pieces together and make money

  26. How Westcon will accelerate Lync business Westcon will help channel partners bridge ‘the gap’ between their current competencies, segment knowledge & supplier relationships • Leverage Westcon's 25+ year heritage of selling best-of-breed voice, UC, data networking and security solutions Make Lync business easier for integrators & customers • Leverage Westcon’s extensive Lync vendor eco-system • Simplify supply lines and act as a ‘one stop shop’ for product, marketing, training and support services • Create a unified and efficient supply chain for Lync eco-system devices and appliances Westcon as your UC ‘trusted advisor’ • Global scale; European coverage; local relationships

  27. Westcon Lync “Eco-system” The BROADEST Lync Eco-System Portfolio available ANYWHEREin Distribution

  28. Lync UC Partners • Lync 2010 Server Appliance • Active Communications • Headsets • Jabra • Plantronics • Audio Endpoints • Polycom • AudioCodes • Video Endpoints • Polycom • Conferencing Endpoints • Polycom • Survivable Branch Appliance • AudioCodes • NET • Session Border Controller& Multi-Service Gateways • Acme Packet • AudioCodes • NET • Security Appliances • Acme Packet • AudioCodes • NET • Server Acceleration & Load Balancing • Radware • F5 • CallCentre Reporting • Advatel • Training • The SIP School – SIP Fundamentals training www.thesipschool.com • Global Knowledge – Microsoft Lync Communications & Exchange Messaging

  29. C U seful o-working The Microsoft Advantage • Lync Deployments • Net new licence and service revenue • Accelerate time to money • ‘Dark’ licence activation • MS Consulting • Reduce complexity • ‘Solution-ise’ Lync • Net new partners from legacy voice channel The Westcon Proposition • Lync Partner Development • Lync Solution Ecosystem • Lync Services • Increased wallet share for partner End User Reseller The Partner Advantage • Access to Lync community and channel • Single source for Lync eco-system • Competitive differentiation to peers

  30. Peter Wheeler Head of Sales

  31. Value Mix Sales • Dedicated Account Management • On-boarding programs • Pre-Sales Support & Solution Design Marketing • Specialist Tools & Programs aligned to channel needs • Reseller Marketing Portal • Interactive Digital Marketing Training / Enablement • Westcon Academy • The SIP School

  32. Next steps Contact our UC specialist sales team • + 44 1444 872080 • lync_sales_uk@westcon.com Visit www.westcon.co.uk • Selling Tools > Tell me About Guides • Download Apps • Download the UC Solutions brief & Active Communications brief Contact your Westcon Account Manager For follow up information on this presentation including slides please go to http://j.mp/MS-Lync

  33. Questions

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