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Alex Covelle Rayelene Dougherty Cody Biggar

Philosophy: “Provide fair pricing and unparalleled product selection with a commitment to on-time order fulfillment.” . Alex Covelle Rayelene Dougherty Cody Biggar. Overview. Founded by Fred Chang in 2001 Company slogan: “Once you know, you Newegg” Newegg = “New beginnings”

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Alex Covelle Rayelene Dougherty Cody Biggar

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  1. Philosophy: “Provide fair pricing and unparalleled product selection with a commitment to on-time order fulfillment.” Alex Covelle Rayelene Dougherty Cody Biggar

  2. Overview • Founded by Fred Chang in 2001 • Company slogan: “Once you know, you Newegg” • Newegg = “New beginnings” • Internet’s Top 10 Retailers in 2005 • Profitable every year since 2001 • Launched Office Supplies store • Service starts after the product you ordered arrives at your doorstep • Online TV Channel • Websites dedicated to specific customers

  3. Company Profile • One of the largest online computer component retailers in the world. • 2.1 billion dollars in revenue in 2008, a 10.5% increase from the previous year. • 2,000 employees as of Oct. 2009 • 13,000,000 registered customers • 1.7 million customer reviews • They have just recently branched into the home and office market as well, selling everything from desk chairs to breadmakers. • Started a youtube channel in 2006 to provide loyal customers with another means of education and customer service.

  4. SWOT

  5. Awards

  6. Recognition • #1 Computers/Electronics E-Retailer - ForeSee Results Customer Satisfaction Report (05/2009) • #1 in Customer Satisfaction - ACSI survey by University of Michigan and ForeSee Results (02/2009) • In Top 5 Online Electronics Retailers - PCMag.com (11/2008) • #1 in Response Time and Consistency, #4 in Availability - Gomez.com Business Process Benchmark 10/31/2007 • #1 in Top 10 Best Online Shopping Sites for Women-Getting an Early Start on Cyber Monday - www.sheknows.com 11/21/2007 • #13 in Top 100 Inc. 5000 Companies by Gross Dollars of Growth (2009) • #1 Web Site to Buy Computers, tied for 3rd place among e-tailersoffering CE products - Consumer Reports (12/2008)

  7. Sources • "Corporate Summary." Newegg.com. Newegg, Inc, 2010. Web. 29 Apr 2010. http://www.newegg.com/Info/AboutUs.aspx • "Newegg." Wikipedia. Wikipedia Foundation, Inc, 25 March 2010. Web. 29 Apr 2010. http://en.wikipedia.org/wiki/Newegg

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