Figures in Chapter 1

1. Figures in Chapter 1

2. Learning objectives After studying this chapter, you should be able to; • Define logistics and supply chain management. • Describe logistics as a system consisting of sub-systems. • Outline the main types of goals and performances of logistics and supply chain management. • Explain the interaction between different goals and performances of logistics and supply chain management. • Explain how logistics can contribute to competitive advantages.

3. Figure 1.1

4. Figure 1.2

5. Figure 1.3

6. Figure 1.4

7. Figure 1.5

8. Figure 1.6

9. Figure 1.7

10. Figures in Chapter 2

11. Learning objectives After studying this chapter, you should be able to; • Describe the major process and activity types of the logistics system. • Describe the major functions of the logistics system. • Describe the major flow types of the logistics system. • Describe the major types of players in the logistics system. • Describe logistics and supply chain management from different perspectives. • Outline the major phases of the historical growth of logistics and supply chain management. • Explain how logistics and supply chain management is related to different disciplines.

12. Figure 2.1

13. Figure 2.2

14. Figure 2.3

15. Figure 2.4

16. Figure 2.5

17. Figure 2.5

18. Figure 2.6

19. Figure 2.8

20. Figure 2.9

21. Figure 2.10

22. Figure 2.11

23. Figure 2.12

24. Figure 2.13

25. Figur 2.14

26. Figures in Chapter 3

27. Learning objectives After studying this chapter, you should be able to; • Explain how storage, materials handling, freight transportation and packaging systems together carry out the flow of materials in a supply chain. • Describe what to consider when designing a store layout. • Describe the principle of dividing a store into zones. • Explain the pros and cons of fixed and random storage location systems. • Describe and compare the major types of equipment used for physical storage of items in a warehouse. • Describe and compare the major types of material handling equipment. • Describe and compare the principles of different strategies for retrieval of materials from stores. • Describe and compare the characteristics of the major traffic modes. • Explain the roles of different major players in the transport system. • Explain the roles and functions of packages in the logistics system.

28. Figure 3.1

29. Figure 3.2

30. Figure 3.3

31. Figure 3.4

32. Figure 3.5

33. Figure 3.6

34. Figure 3.7

35. Figure 3.8

36. Figure 3.9 Counterbalance truck Lift truck, low loaders and stackers Low and high picking trucks

37. Figure 3.10 Roler tracks in high warehouse Roler tracks in production Chain-linked ceiling and floor-based conveyors

38. Figure 3.11 AGVS

39. Figure 3.12

40. Figure 3.13

41. Figure 3.14

42. Figure 3.15

43. Figure 3.16

44. Figures in Chapter 4

45. Learning objectives After studying this chapter, you should be able to; • Define customer service and explain its role in logistics and supply chain management. • Explain how to develop customer service during different time phases. • Define and describe the major delivery service elements. • Explain how exchange of information and logistics services can contribute to customer service. • Describe the process of determining total customer service commitments and establishing a customer service strategy. • Explain the role of ABC analysis when establishing a customer service strategy.

46. Figure 4.1

47. Figure 4.2

48. Figure 4.3

49. Figure 4.4

50. Figure 4.5