html5
1 / 12

Mental Health Training for the Emergency Services Dispatcher

Mental Health Training for the Emergency Services Dispatcher. WHY IS THE TRAINING BEING DEVELOPED?. New York State / New York City Mental Health – Criminal Justice Panel Report (6/08)

deion
Télécharger la présentation

Mental Health Training for the Emergency Services Dispatcher

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Mental Health Training for the Emergency Services Dispatcher

  2. WHY IS THE TRAINING BEING DEVELOPED? • New York State / New York City Mental Health – Criminal Justice Panel Report (6/08) • Collaboration between DOS, OMH, DCJS, NYPD, Chiefs of Police Association, Sheriffs’ Association, 911 Coordinators Association, Mental Hygiene Directors Association.

  3. WHY IS MENTAL HEALTH TRAINING IMPORTANT TO DISPATCHERS? • Encounters account for a significant percentage of law enforcement contacts • Maximize safety • Use judgment effectively

  4. GOAL – TO PREPARE DISPATCHERS TO: • Identify emotionally disturbed persons and mentally ill persons • Handle situations involving them safely and effectively

  5. PRINCIPLES OF THIS TRAINING • Well-trained dispatchers can effectively assist in the response to an EDP • Effective police response can assist a person with mental illness in his/her recovery • Effective police response may assist in diverting a person with mental illness from the criminal justice system, when appropriate

  6. Molly Bates – DCJS Donald Fischer – DOS OFPC Joseph Grube – Sheriff’s Assoc. Cattaraugus Co. S.O. Vincent Guerriera – NYPD Paul LeBlanc – Mental Hygiene Dir. Assoc. Dr. Liwen Lee – OMH Jerry Miller – DCJS Andrew Pohl – DOS OFPC Anthony Russo – NYPD Margaret Ryan – Chief’s Assoc. Dryden P.D. Marilyn Schrader – DOS OFPC Sandra Smith – 9-1-1 Coordinators Assoc. Yates Co. Mark Spawn – Chief’s Assoc. Rachel Vandeusen – NYSP Anne Zweiman – NYC DMH WORK GROUP MEMBERS

  7. THE PROCESS • The work group met on 9/30 & 10/1 at DCJS • A review of the current curriculum was presented by DOS – OFPC • The work group members felt that an update and an enhancement of Section 05 – Telephone of the Emergency Services Dispatch course (slides 89 – 121) would meet the objective of the Panel Report.

  8. TRAINING MODULES • Module 1 – Background on Mental Illness and the relationship to the C.J. community • Module 2 – What is a Crisis Intervention Team • Module 3 – Mentally Ill vs. Emotionally Disturbed

  9. TRAINING MODULES • Module 4 – Categories of Mental Illness • Module 5 – Indicators of Mental Illness • Module 6 – Communication Skills for calls for service related to Mentally Ill and Emotionally Disturbed individuals

  10. LEARNING OBJECTIVES Learning Objectives.doc

  11. QUESTIONS ?

  12. CONTACT INFORMATION Jerry Miller NYS Division of Criminal Justice Services Office of Public Safety 4 Tower Place, Albany NY 12203 518.485.7594 gerard.miller@dcjs.state.ny.us

More Related