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Comprehensive Guide to Client Identification and Lease-Up Matching Process

This document outlines the step-by-step process for identifying clients and matching them to housing units through the DCHA. It includes instructions for completing applications for eligible clients, reviewing these applications, and submitting them to DCHA for evaluation. The process also covers how to determine the possibility of converting housed clients to HCVP vouchers, entering client information into QuickBase, and scheduling lease-ups with landlords. Additionally, the necessity of identifying special needs to match clients with suitable units is emphasized, ensuring a thorough application review and timely updates on application status.

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Comprehensive Guide to Client Identification and Lease-Up Matching Process

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  1. Process Overview – Client Identification to Lease-Up Match individuals to units Complete applications for eligible clients Review applications and submit to DCHA Determine if housed clients can be converted to HCVP voucher Review applications - DCHA Identify clients from VIS data Enter clients info into QuickBase Lease-up Schedule lease up with client and landlord at DCHA. Reflect accurate info in OCTO QuickBase Identified eligible clients &complete HCVP applications with assistance of providers/agencies. Note any special needs into the OCTO QuickBase to better match clients-units. DCHA reviews applications and provides status update on application (approved, rejected & reason, or returned & reason) within 2 weeks of application submission DDS, DMH and DCOA match individuals to a rent reasonable unit that have passed inspection (or individual’s current unit that is rent reasonable and has passed inspection) DDS, DMH and DCOA review client applications, ensure that they are complete and provide the originals to DCHA. Enter date of application submission into OCTO QuickBase Enter client demographics and provider name/agency into the OCTO QuickBase system Clients not currently housed in independent apartments but expected to transition to independent apartments Enter client demographics, provider name/agency and unit info (location, size, rent, utilities) in the OCTO QuickBase system DCHA to enter rent reasonable data for unit specifications Clients complete applications that are missing information. Agency staff or client providers serve as additional support Clients already housed in independent apartments and paid for with local funds Rent reasonable unit Not rent reasonable unit If the unit is close to rent reasonable standards, negotiate with landlord

  2. Housing Process Analysis

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