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Evolution Requires Change 2007 NEDA Executive Conference Chicago November 5, 2007

Tom Schmitt CEO FedEx Global Supply Chain Services. Changing What’s Possible. Evolution Requires Change 2007 NEDA Executive Conference Chicago November 5, 2007. As a leader, you too can change what’s possible. Leadership – more than the economy,

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Evolution Requires Change 2007 NEDA Executive Conference Chicago November 5, 2007

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  1. Tom Schmitt CEO FedEx Global Supply Chain Services Changing What’s Possible Evolution Requires Change 2007 NEDA Executive Conference Chicago November 5, 2007

  2. As a leader, you too can change what’s possible.

  3. Leadership– more than the economy, competitive threats, or any other factor– is what makes or breaks companies. And you’ve got the controls. 3

  4. Leaders with the greatest impact use a balanced approach. • Left-brained and right-brained thinking in their decisions. • Simplicity in approach and execution.

  5. A balanced approach uses left-brain “tools” and right-brain “passion.”

  6. Management savvy: work smarter, not harder “What would have to be true …?” Think breakthrough Incrementalism is the deadly enemy of innovation Don’t fall into the “process over content” trap

  7. Management savvy: work smarter, not harder FedEx® Critical Inventory Logistics Changing the conversation about “How fast can you get this to us?” yet again. Incrementalism vs. innovation

  8. Be ambitious – just be sure it’s for the right reasons. Good ambition creates dedicated and high-performing professionals Bad ambition leads to the wrong path

  9. Put people first every time – and you will be rewarded..

  10. Leadership – leave a place better than you found it. • Lead with transparency “I know, but I can’t tell you.”

  11. Collaboration – think ‘one big team.’ • Be wary of the dedicated “devil’s advocate” • Be inclusive from the beginning

  12. Collaboration – think ‘one big team.’ Collaboration helped two sizable neighbors at the Memphis International Airport reach a win-win solution for their growing pains.

  13. Vision – imagine the possibilities. A single vision can launch a company, but only long-term vision can sustain that innovation.

  14. Vision – imagine the possibilities. • Memphis International Airport is a noted leader: • Economic engine for the region • Hub of America’s Distribution Center • World’s air cargo leader 15 years running But that’s not enough.

  15. Time management – align time with the right goals. • Time cards for managers and professionals? What are you thinking?!?

  16. Focus – use a laser, not a floodlight. • Focus: Use a laser, not a floodlight. • “Don’t confuse efforts with results.” • Jim Barksdaleformer CEO, Netscape

  17. Execution – don’t sacrifice good for better. • Encourage action. Be willing to take a few risks. • Be directionally correct. While you’re looking for the “perfect” answer, your competitor will be getting the business.

  18. Determination – stick to it. • Hire people with optimistic outlooks and can-do attitudes over sheer talent. • If you can dream it, you can do it. • Check your inner compass and follow your heart.

  19. Thank you!

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