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My Diabetes My Way Scott Cunningham – Technical Consultant DRS In-Service Training, 10 th November 2011

My Diabetes My Way Scott Cunningham – Technical Consultant DRS In-Service Training, 10 th November 2011. Introduction. My Diabetes My Way Patient expectations of record access Diabetes record access system. Diabetes in Scotland. Scottish Diabetes Action Plan (2010)

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My Diabetes My Way Scott Cunningham – Technical Consultant DRS In-Service Training, 10 th November 2011

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  1. My Diabetes My Way Scott Cunningham – Technical Consultant DRS In-Service Training, 10th November 2011

  2. Introduction • My Diabetes My Way • Patient expectations of record access • Diabetes record access system www.mydiabetesmyway.scot.nhs.uk

  3. Diabetes in Scotland • Scottish Diabetes Action Plan (2010) • Provide information on: • Renal disease • Cardiovascular disease • Intensive insulin therapy • Enhance self management • Improve communication • Increase data access uptake www.mydiabetesmyway.scot.nhs.uk

  4. My Diabetes My Way • Website for patients and carers • Information leaflets • Interactive content • Videos • Animations • Patient Journeys • Validated internal/external content • Live since October 2008 www.mydiabetesmyway.scot.nhs.uk

  5. www.mydiabetesmyway.scot.nhs.uk

  6. www.mydiabetesmyway.scot.nhs.uk

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  13. MDMW Utilisation www.mydiabetesmyway.scot.nhs.uk

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  15. Record Access Building Blocks • My Diabetes My Way • SCI Diabetes Collaboration • Citizen Account www.mydiabetesmyway.scot.nhs.uk

  16. www.mydiabetesmyway.scot.nhs.uk

  17. Citizen Account • Scottish Government National Infrastructure sub-programme • Allows citizen’ access to public services • Diabetes demonstrator first in NHS • Authentication using OneScotland portal www.mydiabetesmyway.scot.nhs.uk

  18. Enrolment Process • Patient registers on the website and is sent and enrolment pack • Patient completes an enrolment (consent) form which is verified by a clinician to confirm the patient’s identity www.mydiabetesmyway.scot.nhs.uk

  19. Enrolment Process • Authentication details created and sent to the patient • Data is transferred securely from SCI-DC to My Diabetes My Way • Patient uses authentication details received to access personal information www.mydiabetesmyway.scot.nhs.uk

  20. Patient Access • Limited to key diabetes data initially • Information to explain clinical measurements • Feedback mechanism to report errors • Clinical • Technical: Errors and password issues • Full user audit trail • Pilot available in all Health Boards www.mydiabetesmyway.scot.nhs.uk

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  39. Patient Access – Challenges • Clinical correspondence • Concerns regarding third-party reference • Trialling prospective hospital clinic opt-in • Citizen Account • Username format/letter font • Password update issues • Manual processes to Automated processes www.mydiabetesmyway.scot.nhs.uk

  40. Patient Access – Status • Live: 15th December 2010 • 301 registered users • 203 completed the enrolment process • 140 active users • 13/14 health boards represented • Aim to reach 5000 patients in three years • Local and national awareness campaign www.mydiabetesmyway.scot.nhs.uk

  41. Patient Access – New Features • Streamlined enrolment process • Extended dataset • HDL and LDL Cholesterol • Triglycerides • eGFR • Flu Vaccination status • GP and Surgery details www.mydiabetesmyway.scot.nhs.uk

  42. Patient Access – Future Plans • Patient-recorded measurements • Email / SMS Notifications • Personalised goals • Extended dataset • Parent and carer support www.mydiabetesmyway.scot.nhs.uk

  43. Thank you! www.mydiabetesmyway.scot.nhs.uk www.mydiabetesmyway.scot.nhs.uk

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