Employability Skills & professionalism By: Cindy Quisenberry

1. Employability Skills & professionalism By: Cindy Quisenberry

2. Be knowledgeable Every employee has a professional responsibility to be knowledgeable of healthcare law (national, state, etc.0 and their employers policies

3. Be knowledgeable • Know: • Your job description • Your work hours • Your Sick Leave Policy • Your Internet Policy

4. Professionalism qualities

5. Professional appearance Uniform Clothing Name Badge Shoes

6. Professional appearance

7. Uniform & Clothing Neat Well Fitted Clean Wrinkle-free Good Repair ? Underwear

8. Shoes Good Support Low Heels No Open Toes Cleaned Daily Clean Shoelaces Clean, Matching Socks

9. Professional appearance Personal Hygiene Nails Hair Jewelry

10. nails Short Clean Natural No Artificial Nails

11. jewelry None - Can Transmit Germs No Body Piercings CAN WEAR: Watch Wedding ring Small pierced earrings (studs)

12. Professional appearance Makeup and Tattoos

13. Good health Healthcare workers serve as role models Diet Rest Exercise Good Posture Avoid use of Tobacco and Drugs

14. empathetic Identify with and understand another person’s feelings, situation, and motives.

15. dependability Being Timely Accurate Conscientious

16. integrity Honest Truthful Reliable

17. Willingness to learn Willing to Learn Adapt to Changes Attend Additional Education Maintain Skills

18. Self-motivation Performing Work Without Constant Supervision – Follow Through Willingness to Learn

19. Self-motivation FACING The GIANTS

20. patience Being Tolerant Of Challenging People & Situations Learn to Control Your Temper Overcome Obstacles

21. Acceptance of criticism Be Willing to Listen and Learn Improve Your Work

22. responsibility Being Accountable For Your Actions

23. Enthusiasm Enjoy Your Work Display a Positive Attitude

24. tact Ability to say or do the kindest or most fitting thing in a difficult situation.

25. discretion Using Good Judgment In What You Say And Do (Especially With Confidentiality)

27. competence Being Able To Perform The Job Effectively

28. Team player Work Well with Others Do Your Part on the Team

29. contributions Maintaining Membership & Active Participation In Professional Organizations

30. Demonstrates reliability, responsibility, and respect for patients and families, Including appropriate verbal and nonverbal communication.

31. Optimizes comfort and privacy of patients when performing a history, physical exam, and procedures.

32. Maintains comprehensive, timely, legible medical records and correspondence.

33. Remember your college environment is actually a professional environment

34. Grooming & Dressing for an Interview

35. What your interviewer My ask you • Tell me about yourself. • Tell me about your short-term/long-term goals. • What are you doing to reach these goals? • Describe some of your most important career • accomplishments. • Describe your ideal job and/or boss. • What unique experience or qualifications • separates you from other candidates?

36. What your interviewer My ask you • Why are you looking for a job? Why are you • leaving your current position? • Tell me about your last job. Why did you leave? • What are the best and worst aspects of your • previous job? • What are your strengths? • What are your weaknesses?

37. What your interviewer My ask you • What would your supervisor and co-workers • tell me about you? Your skills? Your flexibility? • How do you handle difficult co-workers or a • challenging situation? • How do you set your priorities? • How have your experiences prepared you for • this job? • Why are you interested in this position? • Our company?

38. What your interviewer My ask you • What do you know about our company? • What motivates you? How do you motivate • others? • What are your salary requirements? • How do you handle problems with patients? • Why should this agency hire you?

39. Common reasons For losing a job • Poor Attendance • Abandonment • Falsifying Records • Violent Behavior • Weapons in the work setting • Having, using, or distributing ETOH or drugs • Taking a person’s drugs for your own use • Harassment

40. Common reasons For losing a job • Using offensive speech or language • Stealing or destroying property • Showing disrespect to patients, families, • co-workers, etc. • Abusing or neglecting a person • Invading a person’s privacy • Failing to maintain confidentiality • Defamation

41. Common reasons For losing a job • Sleeping on the job • Abusing meal breaks, etc. • Violating any agency policy • Failing to follow agency care procedures • Tending to personal matters while on duty

42. Professional Dress • Never • Wear flashy clothes • Wear baggy clothes • Let fashion dictate your skirt length • Wear low cut blouses • Wear tight fitting clothes • Wear flip flops • Wear sneakers . . . Unless job duties require

43. Professional Dress • Always • Tailor your clothing to the job demands • Wear simple (somewhat conservative) tailored clothing • Wear conservative colors • Keep accessories simple • Make sure hands are attractive • Keep hairstyles neat and conservative • Pay attention to body odor • Maintain proper posture

44. Do or don’t ?