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Go8 Conference

STUDENT SERVICES. Go8 Conference. Jordi Austin Elizabeth Capp Helen Harris Sally Hebenstreit Sandra Norris Michael Shortland Jon Stubbs Peter Yates. University of Sydney University of Melbourne University of Queensland University of Adelaide University of New South Wales

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Go8 Conference

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  1. STUDENT SERVICES Go8 Conference

  2. Jordi Austin Elizabeth Capp Helen Harris Sally Hebenstreit Sandra Norris Michael Shortland Jon Stubbs Peter Yates University of Sydney University of Melbourne University of Queensland University of Adelaide University of New South Wales Australian National University University of Western Australia Monash University Go8 Conference

  3. The Make Up of Student Services ? • Academic Skills • Accommodation • Careers • Chaplaincy • Counselling • Disability • Equity • International Support • Transition Go8 Conference

  4. Silo Mentality Traditional & Conservative One-on-one service Other G08 Groups The sad, the mad & the bad G08 Student Services Group Student Services Students Student services Possible misconceptions The reality MAXIMISING POTENTIAL Go8 Conference

  5. Maximising potential: shaping Go8 Student Services to meet the challenges ahead Go8 Conference

  6. Increase the number of graduates aged 25-34 from a low SES background by one third by 2025 $325m for the attraction and retention of students from Low SES background $108m to build stronger relationships with schools to lift aspirations of students from low SES background THE CHALLENGES AHEAD • Equity students Go8 Conference

  7. Increase the number of graduates aged 25-34 from a low SES background by one third by 2025 Low SES 9.32% 18.29% 19.89% THE CHALLENGES AHEAD Commencing Students 2006 Equity Groups as a percentage of Total Population Go8 Conference

  8. Increase the number of graduates aged 25-34 from a low SES background by one third by 2025 Low SES (12.25)% 7.31% 7.29% THE CHALLENGES AHEAD Increase/(Decrease) Commencing Students 2002 - 2006 Equity Groups as a percentage of Total Population Go8 Conference

  9. THE CHALLENGES AHEAD • Equity students • Retention Go8 Conference

  10. 12.80% 12.56% THE CHALLENGES AHEAD Attrition Rate Amongst Commencing Students 2006 Go8 Conference

  11. 42,745 12.56% 5,369 $15,000 $80.5 m THE CHALLENGES AHEAD Go8 Conference $15,000

  12. THE CHALLENGES AHEAD • Equity students • Retention • Increasing student numbers in a resource-poor environment Go8 Conference

  13. An additional 217,000 graduates aged 25-34 by 2025 From 2012, Universities will be funded on the basis of demand New Scholarships; unlimited numbers; administered by Centrelink not institution International Student New Relocation Scholarships for rural and remote students THE CHALLENGES AHEAD Go8 Conference

  14. Maximising potential: STUDENTS • Contribute to the success of students • Improve the student experience • Provide a learning environment that is supportive • Value-add to graduate outcomes • Assist students with special needs Go8 Conference

  15. Maximising potential: Student Services • Changing of service delivery ethos • Technology driven • Transition from silo approach to holistic • Educative • Evidence based programs subject to assessment Go8 Conference

  16. Maximising potential: STUDENT SERVICES G08 GROUP • Collaboration • Information sharing • Developing joint resources • Benchmarking • Cross - training • Collegiate network Go8 Conference

  17. Maximising potential: OTHER G08 GROUPS • Secretariat • Data Sharing Network • Equity • International • Digital Futures • Legal Counsel Go8 Conference

  18. Actions/achievements • PROJECTS UNDERWAY • Benchmarking • Commonalities across services • Best practice in transition/student engagement • Recent budget implications Go8 Conference

  19. Actions/achievements • PROJECTS PLANNED • Quality Assurance of services • Educational technology platforms • Joint resources • Business case for cross institutional support Go8 Conference

  20. CHANGE ASPIRATIONAL BUT ACHIEVABLE SUCCESS FOR STUDENTS, STAFF & THE SERVICE The future Responsive to Government priorities Attitude and cultural change Educational Focus Broader in Scope Go8 Conference

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