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More than moving boxes

The shift towards omni-channel fulfillment is reshaping warehouse operations, driving demand for effective Warehouse Management Systems (WMS). Companies face the challenge of managing multiple order profiles, from wholesale to direct-to-consumer sales. With the rise of technology and new sales models, optimizing warehouse processes is vital. This guide explores best practices for multi-channel fulfillment, including electronic exchanges, advanced allocation, and automated operations. Discover how successful businesses like Budge Industries have streamlined their operations to handle increased order volumes without sacrificing labor efficiency.

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More than moving boxes

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  1. More than moving boxes How omni-channel is impacting the warehouse, and what to do about it! Chad Collins Warehouse & EDI Solutions GM, Accellos Chad.Collins@accellos.com

  2. Fulfilling for multiple channels simultaneously • Technology driving new sales models and channels • New channels can be huge growth drivers • Single facility per channel or multi-channel in the same facility? 2

  3. What are the analysts saying? “The omni-channel retail paradigm will continue to increase demand for WMS by  retailers, branded apparel companies, and 3PLs.” – ARC Advisory, 2013 WMS market study

  4. Managing Multiple Order Profiles • Wholesale • Direct to Consumer • Retail Replenishment • Spare Parts • Consignment • Export 4FOOTER

  5. Best practices for managing fulfillment across channels • Electronic exchange with your suppliers and customers • Orders • Invoices • Inventory • Shipment notification • Warehouse directed putaway • Advanced allocation • Wave planning and management • Integrated shipping workflows

  6. Customer Example “Our customers were asking us to do direct fulfillment. It became apparent that the volume of transactions was going to be a real problem unless we automated the process.” – Charles Simon, CEO

  7. Budge Industries Example • Fulfillment across multiple channels • Traditional retail fulfillment • New drop ship/direct fulfillment for retailers • E-Commerce orders • Solutions • Automated warehouse operations with WMS • Automated retail compliance processes with WMS & EDI • Results • Managed increases in volume with same labor • Reduced order processing time across all channels

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