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Major Dean Hairston, Danville Police Department City of Danville, Virginia

Piedmont Regional Voice over IP Pilot Project Law Enforcement Information Management Conference Greensboro, N. C. May 21-24, 2007. Major Dean Hairston, Danville Police Department City of Danville, Virginia. Piedmont Regional Voice over IP Pilot Project Structure.

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Major Dean Hairston, Danville Police Department City of Danville, Virginia

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  1. Piedmont Regional Voice over IP Pilot ProjectLaw Enforcement Information Management ConferenceGreensboro, N. C. May 21-24, 2007 Major Dean Hairston, Danville Police Department City of Danville, Virginia

  2. Piedmont Regional Voice over IP Pilot ProjectStructure • The Piedmont Regional Voice over IP Pilot Project is a collaborative effort between a consortium of agencies and Cisco Systems, with the City of Danville serving as host agency. Sprint / Nextel has provided T-1 Lines, VoIP and Push-to-talk Phones • NIJ CommTech is a participant observer and serves as an advisor to the City of Danville Police Department.

  3. Piedmont Regional Voice over IP Pilot ProjectParticipating Agencies • Pittsylvania Co., Virginia • Caswell Co., North Carolina • Virginia State Police • North Carolina State Highway Patrol • Town of South Boston & Halifax, VA

  4. Caswell County, N.C. SOUTH BOSTON

  5. Piedmont Regional Voice over IP Pilot ProjectProblem Statement • Lack of a common frequency to connect Virginia and North Carolina agencies • During emergency situations, officers were forced to rely on dispatchers relaying information via landlines • Timeliness and accuracy of information being relayed

  6. Piedmont Regional Voice over IP Pilot ProjectNeeds Assessment • Improved officer safety through direct communication and coordination • Ability to create interoperability through relatively simple system modifications as opposed to system replacement • Flexible and affordable interoperable solution

  7. Dispatch Center Critical Infrastructure Community Partnership Network Retail Law Enforcement Bank Gateways Private Radio or CDMA Network ConvergedNetwork Wireless LAN Network Wire Line Networks School 2.5G & 3G Cellular Networks Hospital Airport/Seaport Court Homeland Security FBI Corrections Power/Water Treatment plants Emergency Services Federal Agencies Project Goal - Implement a flexible and expandable integrated radio system using a Voice over IP network

  8. Piedmont Regional Voice over IP Pilot Program T1 Connection Fiber Connection Land Mobile Radio Gateway Cisco IPICS Server

  9. Piedmont Regional Voice over IP Pilot ProjectPlan – Phase I • Identify the departments and available resources within the City of Danville • Establish consensus among participants • Identify project representative for governance board • Identify technical leads • Assess and define technical configuration • Define existing resources • Determine what new resources will be needed • Establish governance board • Develop MOU • Technology deployment • Infrastructure prep • Installation of IPICS server • Installation of routers at voice resources • Train agency personnel

  10. Piedmont Regional Voice over IP Pilot ProjectPlan – Phase II • Solicit participation with the Pitts. County, VA and Caswell County, N.C. agencies. • Identify available resources within both agencies. • Establish consensus among additional participants • Identify project representative for governance board • Identify technical lead • Assess and define technical configuration • Define existing resources • Determine what new resources will be needed • Expand governance board • Expand MOU to include county agencies • Technology deployment • Installation of voice resources • Routers • VoIP Phones • PC access • Train agency personnel

  11. Piedmont Regional Voice over IP Pilot ProjectPlan – Phase III • Solicit participation with the Virginia State Police and the North Carolina H.P. • Identify available resources within both agencies. • Establish consensus among additional participants • Identify project representative for governance board • Identify technical lead • Assess and define technical configuration • Define existing resources • Determine what new resources will be needed • Expand governance board • Expand MOU to include state agencies • Technology deployment • Installation of voice resources • Routers • VoIP Phones • PC access • Train agency personnel

  12. Piedmont Regional Voice over IP PilotProjectIssues • Technical issues • Inadequate infrastructures • Security & reliability • Command & Control • Administrative issues • Participating agencies lacked existing framework for interoperability • Sharing control of resources • You can’t separate the technical side from the governance side • Must be user driven

  13. Piedmont Regional Voice over IP Pilot ProjectCurrent Status • Phases I & II infrastructure completed and are up and running • All participating agencies physically connected • Governance Board established • MOU completed and signed • Policy and Procedure document completed • Testing and training underway • Six month pilot deployment set to begin

  14. Piedmont Regional Voice over IP Pilot ProjectNIJ CommTech Role • NIJ CommTech is documenting lessons learned and will publish white papers on the project. • NIJ CommTech assisted with the establishment of the regional governance structure. • NIJ is not providing funding for this project beyond manpower and minor site preparation.

  15. Piedmont Regional Voice over IP Pilot ProjectFor more information contact: • Major R. D. Hairston (434) 799-6505 / hairsrd@ci.danville.va.us • Regional National Law Enforcement andCorrections Technology Center: Northeast (Rome, NY) 888–338–0584 Southeast (Charleston, SC) 800–292–4385 • NIJ CommTech –http://www.ojp.usdoj.gov/nij/topics/commtech/

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