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Making the Most of a Multigenerational Workforce

Making the Most of a Multigenerational Workforce. Balancing life’s issues inc. Definition of Generation. generation: noun - all the people living at the same time or of approximately the same age. Objectives. Identify the 4 generation and the characteristics and motivations of each.

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Making the Most of a Multigenerational Workforce

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  1. Making the Most of a Multigenerational Workforce Balancing life’s issues inc.

  2. Definition of Generation • generation: noun - all the people living at the same time or of approximately the same age.

  3. Objectives • Identify the 4 generation and the characteristics and motivations of each. • Understand how members of each generation work • Understand how each generation affects you • Learn how to use generational difference to make your workplace more productive for all employees

  4. The 4 Generations • Traditionalists - born: 1922-1945 • Aka – GI’s, Silent Generation, Veterans • Baby Boomers – born: 1946-1964 • Generation X – born: 1965-1980 • Millennials – born: 1981 – 2000

  5. Traditionalists 1922-1945 • Experiences • World War II • Great Depression • Life-time employment • Men vs. Women • Little technology • TV – played limited role • Music - Big Band and Patriotic • Traits • Respect for authority • Patriotism • Patience • Hard working • Stability • Emotional maturity

  6. Baby Boomers 1946-1964 • Experiences • Space Race • Korean & Vietnam War • Civil Rights Act • TV Generation • Rock and Roll • Assassination of JFK • Women’s Liberation • Traits • Question authority – anti-establishment. • Dedicated – driven • Idealistic • Experienced • Knowledgeable • Service-oriented

  7. Generation “X”ers 1965-1980 • Experiences • End of Vietnam War • “Latch Key kids” • Increased Divorce Rate • 1980 Layoffs • Title IX • Technology begins rapid growth – changes how many jobs are done. • Traits • Distrustful of authority • Independent • Creative • Adaptable • Team-oriented • Social minded • Used to structured lives

  8. Millennials – Generation “Y” – 1981-2000 • Experiences • End of Cold War • Desert Storm • World Wide Web • Global Warming • Terrorist Attacks • Traits • Optimistic • Able to multi-task • Tenacious - confident • Very technologically savvy • Socially responsible

  9. Statistics on internet use • 59 percent of Millennials consume most of their news via the Internet • 53 percent of Gen Xers get most of their news from the Internet • Use of Social Networks: • In 2005 - 7 percent of Millennials used social networking sites; now 75 percent do. • Gen Xers' use of social networking sites grew by 43 • Boomers’ use increased by 25 percent points • Since 2008 Silent Generation, increased their usage from 4 to 16 percent.

  10. Work Style by Generation • Traditionalists - Hard working – value putting in long hours – physical presence – work to rule. • Baby Boomers – Dedicated, team work and meetings important, collaboration, service oriented – work/life balance important. • Generation X and Millennials– Creative, techno-literate, want their contribution valued irrespective of actual time put in. Don’t want to punch a clock – free spirit Monster, Apple and Google work styles.

  11. Managing Traditionalists & Boomers • Traditionalists • Want respect for their contributions and knowledge. • Often detail oriented which is a valuable offset to less experience workers. • May need to learn team approach. • May need help with technology skills or extra time to adapt and accept new technology. • Baby Boomers • Like face-to-face interaction and consensus building. • Often more process oriented. • Seek high achievement and personal gratification. (Award certificates and recognition a big motivator for baby boomers)

  12. Managing Generation X’ers & Millennials • Need flexibility to be creative which can lead to high productivity. • Immediate feedback • Dislike micromanaging • Do want clear direction • Freedom and flexibility with the “how” to do their work. • Crave increased responsibility • Often need assistance with time management (Facebook is the new “water cooler”) • “Long-term” to Millennials is a year or two.

  13. Managing Differences Effectively • Respect differences and try to reasonable meet needs. • Don’t manage rigidly – offers choices and options • Respect contributions that all employees make based on their strengths as they contribute to your goals • Work to retain good employees by strengthening their weaknesses and developing strengths. • Keep communication open and non-judgmental. • Allow information to flow through all levels of management and staff.

  14. Making the Most of a Multigenerational Workforce Balancing life’s issues inc.

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