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Maximizing Success on GSA GWAC Contracts

Explore challenges, solutions, and best practices for effective GWAC contracting. Understand contract design, customer support, and industry partnerships. Learn about customer tools, industry partnership, and client reports for enhanced performance evaluation and management.

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Maximizing Success on GSA GWAC Contracts

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  1. Innovations and Best Practices on GSA Governmentwide Acquisition Contracts Breakout Session # 2109 Jim Ghiloni Director, Office of GWAC Programs April 16, 2008 10:50 – 11:50 AM

  2. Agenda • Challenges • Solutions • Contract Design • Customer Support • Industry Partners • Customer Tools • Reference

  3. Challenges in GWAC Contracting • Subject Matter Complexity • Constantly Changing Environment • Increasing Need for Information • Socio-Economic Requirements • Cost Effectiveness • Oversight

  4. Contract Design Phase • Building in flexibility and comprehensiveness • Choices for customers • On-Ramps/Off-Ramps • Modeled scope description • Information Sharing • Web site providing acquisition status • Webinars, video conferences, etc.

  5. Customer Support Activities • Perform risk mitigation and contractor oversight • Quality assurance plan • Order scope reviews conducted • Competition under Fair Opportunity monitored • Small Business (SB) Subcontracting Goals monitored • Annual Contractor performance evaluations performed

  6. Customer Support Activities • Client Support • Issue Delegations of Procurement Authority (DPA) • Provide training on the proper use of GWACs • Provide expert guidance in Basic Contract terms and conditions and assistance though Order lifecycle • Provide website tools: Ordering Guides, Basic Contract, Sample Guidance • Train client on customized reports

  7. Customer Support Activities Scope Review Process • Pre-Award upon request • Multi-tiered review process • Opportunity to share best practices • Swift turnaround • Post-Award in order to ensure proper use

  8. Industry Partnership • Kickoff • Quarterly Program Management Reviews • Consistent Messaging • Customer Interaction • Community Building

  9. Customer Tools • On the web: • Ordering Guide • Conformed Contract • Pricing • RFP to All • GSA E-Buy • Web-based training • Reports in GWAC Management Module • On site: • Classroom Training

  10. Client Reports • Spend Data • Analysis of Labor Category usage across the entire contract will be published on an annual basis to help customers evaluate pricing on future orders. • Reports will be available for customers’ specific orders that will allow them to compare their rates to the overall averages. • Management Reports • Obtain reports that provide a snapshot summary of order activity • Custom and Ad-Hoc Reports via Business Objects

  11. Spend Data- Example

  12. Management Reports

  13. Custom and Ad-hoc Reports

  14. Enterprise GWACS Alliant ANSWER Millennia Millennia Lite Active GSA GWACs Socio-Economic GWACs • 8(a) STARS • Alliant SB • VETS

  15. Thank you!Are there any questions?www.gsa.gov/gwacs

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