Human Resource Management & Organisational Development

1. Human Resource Management & Organisational Development By Dr Amanda Marshall-Ponting – licensed under the Creative Commons Attribution – Non-Commercial – Share Alike License http://creativecommons.org/licenses/by-nc-sa/2.5/

2. Learning outcomes On completion of this module you will be able to: • Understand the impact the main schools of management thought have had upon human resource management • Reflect upon the impact of different reward management approaches on staff motivation and retention • Understand the recruitment and selection process • Critically evaluate theory in the context current of practice

3. HRM & organisational development: Subject focus Power Discussion: Different types of power; power and motivation Management theory Models: Fayol’s principles of management; Taylor’s scientific management; Weber’s bureaucratic management; Mayo’s Hawthorne Works experiments; Drucker’s management by objectives Discussion: Productivity; motivation; performance Motivation Models: Herzberg’s two factor theory; Maslow’s hierarchy of needs Discussion: performance Recruitment, selection & retention Discussion: recruitment process; retention & turnover; performance incentives; reward management; motivation Appraisal Discussion: performance standards; employee development; good practice for appraisers; appraisal approaches

4. Structure of the learning materials Stage 1 Stage 2 Stage 3 Presentation Reflective questions Introductory presentation Background reading Supplementary reading

5. Using the learning materials Recommendation: Work through activities in stages 1, 2, and 3 in sequence The exercises and supplementary reading in stage 3 will be more meaningful if you complete stages 1 and 2 first

6. Using the learning materials Recommendation: Work through activities in stages 1, 2, and 3 in sequence But you can choose the order in which you complete the activities in each stage

7. Using the learning materials Recommendation: Work through activities in stages 1, 2, and 3 in sequence You might want to complete the exercises as you work through the background document or at the end

8. Using the learning materials HRM & performance management: Background These dimensions are linked with motivation and performance and should be considered in relation to this but it should be recognised that the extent to which a person will respond to improves in these factors will depend upon their level of ‘growth need’. 4.0 EMPLOYEE APPRAISAL Performance management and appraisal form a key part of a company’s drive for high performance and competitive advantage through the setting and monitoring of individual goals for employees and aligi HRM & performance management: exercises 1. REFELCTIVE EXERCISE: STAFF MOTIV Reflective exercise: Why do you think that sta Industries than others? Make a list of the diffe variations HRM & performance management: solutions The background document identifies the points at which the content specific exercises could be completed 1. REFELCTIVE EXERCISE: STAFF MOTIV

9. Using the learning materials Hackman, J.R. And Oldham, G.R. (1976) Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, pp 250-279 Raiden, A.B., Dainty, A.R.J. And Neale, R.H. (2006) Balancing employee needs, project requirements and organisational priorities in team deployment. Construction Management and Economics, 24, pp 883-895. The supplementary reading can be completed prior to tackling the exercises or afterwards