1. Operations Management A Thumbnail Sketch

2. Operations and processes Inputs • Outputs 2 3 1 4 5 Let’s start with some basics…. Operations management is about the way organizations produce goods and services. The Transformation Process

3. Everything you wear, eat, sit on, use, read or knock about on the sports field comes to you courtesy of the operations managers who organized its production. Every book you borrow from the library, every treatment you receive at the hospital, every service you expect in the shops and every lecture you attend at university - all have been produced.

4. Companies that successfully exploit Operations include:

5. How Operations WorkA Case Study

6. ● OhioState University Customer Creates Demand I want a new computer.

7. ● OhioState University ● Corporate Office The order is electronically transmitted to the corporate office.

8. Operation Manager’s supervise the assembly of products. Planners provide production schedules. Inventory Manager’s assure the right products are on hand to assemble the product. Quality personnel assure the product is without defect. Transportation Managers make shipping arrangements to move product all over the world. Orders are transmitted electronically all over the world

9. Operations Managers make sure the rightproduct gets to the right customer at the right time.

10. Successful Operation Managers • Can strategize long-term needs AND manage short-run programs. • Have the ability to coordinate a diverse pool of resources. • The ability to delegate and monitor work. • Can coordinate people to work in teams to achieve desired outcomes.

11. Operations Management • The majority of the people in a company work in operations. • Roughly 75% of the assets of a corporation are in Operations. • Operations is where the money is made.

12. The Operations Major • Two Majors Available: • Operations Management Emphasis • Purchasing and Materials Emphasis

13. Operations Management Emphasis • The operations manager is responsible for providing the strategic direction of the operations area and for planning and controlling the activities that will lead to the success of the organization through: • Quality Management • Capacity Planning • Process Choices • Materials Management • Purchasing • Scheduling

14. Required Courses for a Degree in Operations Management • Bus Mgt 630(H) Intro to Operations • Bus Mgt 731 Quality Management • Bus Mgt 732 Planning and Control Systems • Bus Mgt 739 Process Analysis • Plus 2 additional Operation classes • Complete story: http://fisher.osu.edu/undergrad/academics_advising/pdf/operations.pdf

15. Purchasing and Materials Emphasis The purchasing and materials manager is concerned with value and increasing procurement aggressiveness in developing suppliers to meet specific supply objectives of: • quality • quantity • delivery • price • service • continuity • improvement

16. Required Courses for Purchasing Management • Bus Mgt 630(H) Intro to Operations • Bus Mgt 732 Planning and Control Systems • Bus Mgt 735 Purchasing and Materials Management • Bus Mgt 736 Purchasing Strategy • Plus 2 additional Operation classes • Complete story: http://fisher.osu.edu/undergrad/academics_advising/pdf/operations.pdf

17. Graduates find positions in: • The Service Sector - companies include banking, insurance and government agencies. • A few of the companies that interview at Ohio State University include: • Allegiance Health Care Corporation • Allied Signal • Eaton Corporation • State Farm Insurance

18. Our Graduates find positions in: • Product Manufacturing and Transportation Industries that deliver goods. • A few of the companies that interview at Ohio State University include: • ABF Freight Systems • General Mills • Owens Corning • Gorton's

19. Operation Positions in both the Service and Manufacturing Sector include: • Supervising and managing employees. • Operations and scheduling control. • Process methods and planning. • Forecasting and production planning. • Inventory and planning and control. • Quality Management • Warehouse Management • Traffic Management

20. Salary Information In 2004-2005, graduates from the College of Business with degrees in Operations Management reported: $39,500 average salary for full-time positions $2,285 per month for internship positions Job Outlook Overall good – All companies employ Operations Majors. If the manufacturing sector decreases demand will remain constant as the service sector picks up the difference.

21. Organizations and Associations Student Organizations In Operations Management Student Organizations In Operations Management The Educational Society for Resource Management (APICS-- American Production and Inventory Control Society) www.apics.org/default.htm The Purchasing andSupply Management Association (PSMA) affiliated with the Institute for Supply Management http://www.osupsma.com