1 / 14

Bridging the Distance: Best Practices for Disability Services on Satellite Campuses

Explore the session overview on demographics and challenges of satellite campuses, CWU Disability Services history, equality vs. equity concept, advantages, roadblocks, tools for successful management, and technology communication. Gain insights into the issues faced by satellite campuses and the best practices for managing disability services effectively.

dmitri
Télécharger la présentation

Bridging the Distance: Best Practices for Disability Services on Satellite Campuses

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Bridging the distance: Best Practices for Disability Services on Satellite CampusesPresented by Bree Callahan & Rob HardenCentral Washington UniversityJuly 2012

  2. Session Overview • Demographics of Satellite Campuses • Challenges of Satellite Campuses • CWU Disability Services & “Centers” History • Equality vs. Equity concept • Advantages & Roadblocks • Tools for Successful Management • Communication • Technology • Questions & Discussion

  3. Demographics of Satellite Campuses • Traditional demographics seen at CWU • First Generation • Low Income • Place Bound • Adult Learners • Transfer Students • How does this match your campus?

  4. Challenges of satellite Campuses • Relationship with main campus • Out of site, out of mind • Politics vs Partnerships • Departmental variance • Communication • Academic Program and Student Services scope • 1 person for multiple departments or 1 person per department, covering multiple locations • High adjunct faculty and staff with remote and travel work required

  5. Challenges of satellite Campuses • Environmental differences • Variances in community needs • Urban vs. rural settings • Co-location on another college campus • Differences in type and population of students • Classroom formats • Online, In person, Hybrid, Interactive TV

  6. CWU Disability Services & CWU “Centers” History • CWU University Centers

  7. CWU Disability Services & CWU “Centers” History • CWU University Centers • 8 Centers throughout state • CWU Centers cover 6 counties in WA State • Opened first in 1978 • Currently co- located on local community college campuses • Consortium of North Puget Sound • Academic and Services reporting structure goes back to main campus

  8. CWU Disability Services & CWU “Centers” History • CWU Disability Services • Historically served Centers via phone, mail and email • Opened Westside DS office in late 2007 • First department to successfully integrate at the Westside Centers • Navigation of historical relationship between Centers and main campus

  9. Equality vs. Equity • Should Satellite Campuses be clones of a colleges main campus services? • CWU Disability Services initially focused on equality • Environment factors generated shift to equity • Benefits of “equity”? • Curb cut analogy • Evolution of Higher Education • Online learning environment forcing colleges to evaluate delivery of services to students in new ways

  10. Advantages • New Collaborations • Colleges of Business • Early Alert and Student Progress system • Partnership development • College of Education • Student Teacher process • Cohort vs non-cohort model challenges • Access to new arenas • Program advising connected to disability

  11. Roadblocks • Identify the roadblocks for managing DS remotely • Organizational structure • Mission/Vision • Need for specific job fit of employee(s) • Culture & Climate of satellite campuses • Distance • Sense of team and connectedness • Consistency of process and procedure across campuses • May need to evaluate and change policy/procedure • May encounter informal items that need to be formalized

  12. Tools for successful Management • Communication • Intentional Leadership Models • Strengths based • Lencioni: Death by Meeting, 5 Dysfunctions of a Team • Need to focus on teambuilding • Determine how the best communicate information

  13. Tools for successful Management • Technology • Be creative and open to new ways to “meet” • Skype/Facetime • Daily check in meeting • “Cloud” and Network for file/program access • System Evaluation • Examine student pathways to evaluate systems • Be open to new and creative ways to deliver services • CWU online delivery of Letters of Academic Adjustments • New student “Intake” or DS Orientation

  14. Questions & Discussion • Burning Questions? • Other Best Practices to share? • Resources for Satellite Campuses • NABCA

More Related